Welcome to Prime Video
Join Prime to watch the latest movies, TV shows and award-winning Amazon Originals
Join Prime to watch the latest movies, TV shows and award-winning Amazon Originals
To activate Prime Video on your TV, open the Prime Video app, get the activation code shown on your screen, and visit amazon.com/mytv to sign in and enter the code.
Follow this official-style guide to activate Prime Video on your TV, fix common amazon.com/mytv errors, and start watching in minutes.
(If you already know the process, these steps alone are enough)
Open the Prime Video app on your TV
Select Sign In or Register Device
Note the activation code shown on the TV screen
On your phone or computer, visit amazon.com/mytv
Sign in with your Amazon account
Enter the activation code
Confirm and start watching Prime Video on your TV
If you want a guided, follow-along walkthrough, continue below.
If not, the steps above are all you need.
How I Ended Up Here (And Why You Might Be Too)
This happened on a regular evening.
I saw an ad for a highly popular show everyone was talking about. The ratings were insane, clips were all over social media, and I decided—tonight is binge night. When I checked where it was streaming, it turned out to be on Amazon Prime Video.
I installed the app on my TV, opened it, and expected a normal login screen.
Instead, I got a short code and a message asking me to go to amazon.com/mytv.
If you’re staring at that screen right now, you’re exactly where I was. Let’s do this together.
I opened the Prime Video app from my TV’s app list.
If the app isn’t installed yet, install it first from your TV’s app store, then open it. Once launched, select Sign In or Register Device.
If you already see a code, don’t go back. That’s the correct screen.
This is where I stopped and read the screen carefully.
My TV showed a 6–8 digit activation code and clearly mentioned amazon.com/mytv.
Important:
Don’t close the app
Don’t press Back
The TV is waiting to be linked
If the code expires later, you can always generate a new one by reopening the app.
I picked up my phone, opened a browser, and typed amazon.com/mytv.
Here’s what I did next:
Signed in to my Amazon account
Entered the exact code shown on the TV
Clicked Register / Continue
If this step fails, it’s usually because you’re signed into a different Amazon account than the one with Prime.
The moment I submitted the code on amazon.com/mytv, my TV refreshed automatically.
No restart.
No extra confirmation.
Prime Video opened, fully activated.
Code expired: Generate a new code on your TV
Wrong account: Make sure your Amazon account has an active Prime subscription
App froze: Close and reopen Prime Video on the TV
Repeating the process through amazon.com/mytv resolves most issues.
Open Prime Video on your TV
Get the activation code
Visit amazon.com/mytv
Sign in and enter the code
Start watching instantly
amazon.com/mytv exists to make TV activation simple.
Instead of typing passwords with a remote, you securely link your TV in seconds using a phone or computer. Once activated, Prime Video stays connected on that TV until you sign out.
If you ever set up Prime Video on another screen, this is the exact process you’ll follow again.
(If something failed, start here — most issues are solved in under 2 minutes)
Refresh the Prime Video app on your TV to generate a new activation code
Make sure you are signed into the correct Amazon account
Visit amazon.com/mytv again and re-enter the new code
Do not press Back or Exit on the TV while entering the code
Restart the TV if the app freezes or shows a blank screen
Update the Prime Video app if activation keeps failing
If the issue still isn’t resolved, follow the guided walkthrough below.
This usually happens after you’ve already done everything “right”.
The Prime Video app shows a code.
You visit amazon.com/mytv.
You enter it…
…and nothing happens — or worse, it errors out.
I ran into this exact situation, and in almost every case, the issue fell into one of a few predictable buckets.
Let’s go through them one by one.
“Code expired”
“Invalid code”
The TV screen refreshes back to the code page
Activation codes from Prime Video are time-limited.
If you wait too long, refresh the browser, or accidentally exit the app, the code becomes invalid.
Go back to the Prime Video app on your TV
Exit and reopen the app
Generate a new code
Visit amazon.com/mytv again and enter the new code
This resolves the issue in most cases.
Code is accepted, but TV doesn’t activate
Prime Video asks you to subscribe again
“No Prime membership found”
Many users have multiple Amazon accounts:
Personal
Family
Work
Old email IDs
If the account you’re logged into at amazon.com/mytv does not have Prime, activation will fail silently.
Log out of Amazon on your phone or browser
Log back in using the account that has Prime Video
Re-enter the activation code
Once the correct account is used, the TV usually activates instantly.
Blank screen
App stuck loading
No response after code submission
Smart TVs often cache old app data, especially if:
The TV hasn’t been restarted in a long time
The app hasn’t been updated
Close the Prime Video app
Restart your TV
Open Prime Video again
Generate a fresh code and retry via amazon.com/mytv
This clears most app-level issues.
Page doesn’t open
White screen
“Something went wrong”
Network hiccups
Ad blockers
Cached browser errors
Open amazon.com/mytv in an incognito/private tab
Disable ad blockers temporarily
Try a different browser or device
Once the page loads correctly, enter the code again.
Activation often happens automatically
amazon.com/mytv may still appear for account verification
App updates matter — outdated versions fail often
Restarting the TV fixes most activation loops
These differences don’t change the process — only the failure points.
Generate a new activation code on the TV
Confirm you’re using the correct Amazon account
Visit amazon.com/mytv again
Restart the TV if the app freezes
Update the Prime Video app
When amazon.com/mytv doesn’t work, it’s rarely a serious problem.
Most issues come down to:
Expired codes
Wrong Amazon account
Temporary app or TV glitches
Repeating the activation process carefully solves the issue in minutes.
👉 If you haven’t activated Prime Video yet, go back to the main activation guide and follow it step by step.
This page exists to help when something goes wrong, not to replace that flow.
(These steps work across Fire TV, Android TV, Samsung, and LG)
Open the Prime Video app on your TV
Select Sign In or Register Device
Note the activation code shown on the screen
On your phone or computer, visit amazon.com/mytv
Sign in with your Amazon account
Enter the activation code
Prime Video activates instantly on your TV
If you want device-specific guidance (because screens and behavior differ), follow along below.
If not, the steps above are sufficient.
This is something most guides ignore.
The activation flow is the same, but:
The screens look different
Some TVs auto-sign you in
Some require amazon.com/mytv explicitly
Some fail unless you restart once
I’ve activated Prime Video on multiple TVs, and here’s how it actually behaves by device.
Fire TV is already linked to an Amazon account
Prime Video may open without asking for a code
If multiple Amazon profiles exist
If the device was reset
If Prime Video needs account confirmation
If a code appears, visit amazon.com/mytv, enter it, and confirm.
Activation usually completes instantly.
Code-based activation is common
App version matters a lot
Outdated Prime Video apps often:
Freeze
Reject valid codes
Loop back to sign-in
Before entering the code:
Update the Prime Video app
Then visit amazon.com/mytv and enter the code
This resolves most Android TV issues.
Clean activation screen
Code is clearly displayed
App is sensitive to background refreshes
Once the code appears:
Do not exit the app
Enter the code quickly at amazon.com/mytv
If the screen refreshes, the code expires and must be regenerated.
LG webOS often reloads apps aggressively
Codes expire faster than expected
Keep the TV screen open
Use your phone (not the TV browser)
Enter the code at amazon.com/mytv promptly
If it fails once, restart the TV and try again — this usually fixes it.
The activation logic still applies.
As long as your TV:
Runs the Prime Video app
Shows an activation code
Redirects you to amazon.com/mytv
…the process is identical.
Fire TV → Often auto-linked, code appears only if needed
Android / Google TV → Update app first
Samsung TV → Don’t exit the app while entering the code
LG TV → Restart once if activation fails
No matter which TV you’re using, amazon.com/mytv is the universal activation bridge between your TV and your Amazon account.
The screens may differ.
The timing may differ.
But the logic never changes.
If something fails:
Re-generate the code
Confirm the correct Amazon account
Try again via amazon.com/mytv
That solves the issue in almost every case.