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Effective Date: 26 July 2026
Thank you for choosing PresentBook. This Refund Policy explains the conditions under which refunds may be issued for purchases made through the PresentBook application or related services.
1. General Policy
PresentBook is committed to providing reliable attendance, payroll, and workforce management services. We encourage users to carefully review all product details before making any purchase or subscription. Unless otherwise stated, all purchases are considered final and are subject to the terms outlined in this Refund Policy.
2. Subscription and Digital Services
PresentBook primarily provides digital products and services. Because digital services become available immediately after purchase, refunds may not be available once the service has been activated or accessed, except where required by applicable law.
3. Eligible Refund Requests
A refund request may be considered in exceptional situations, including but not limited to:
Duplicate or accidental payments.
Incorrect billing caused by a verified technical error.
Payment processed successfully but the purchased service was not delivered due to a confirmed system issue.
Any other circumstance where PresentBook determines that a refund is appropriate.
Each request is reviewed individually.
4. Non-Refundable Situations
Refunds will generally not be provided in the following situations:
Change of mind after purchase.
Failure to use the application or purchased services.
Incorrect information entered by the user.
Dissatisfaction resulting from misunderstanding of application features.
Temporary service interruptions caused by scheduled maintenance or internet connectivity issues.
Violation of our Terms & Conditions.
5. Refund Request Process
To request a refund, users should contact us with the following information:
Full Name
Registered Email Address
Payment Date
Payment Reference or Transaction ID
Reason for the refund request
Our support team will review the request and respond as soon as reasonably possible.
6. Processing Time
If a refund request is approved, the refund will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider, bank, or payment gateway and are generally completed within 5–10 business days after approval.
7. Cancellation of Services
Users may discontinue using PresentBook at any time. Where subscription-based services are offered, cancellation will prevent future renewals but does not automatically entitle the user to a refund for amounts already paid, unless required by law or specifically approved by PresentBook.
8. Changes to This Policy
PresentBook reserves the right to modify or update this Refund Policy at any time. Any changes will become effective immediately upon publication on our official legal website.Users are encouraged to review this policy periodically.
9.Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:
PresentBook
Email: presentbook.team@gmail.com
Phone: +91 8927436680
Address: Domkal, Murshidabad, West Bengal – 742303 India
Last Updated
26 July 2026
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