Radio Protocol

The following system is used when communicating on the government radio. It is designed to assist with accuracy, brevity and clarity when transmitting. As a Dispatcher, you will be required to use this system at all times. You will find that certain officers struggle with this system when on duty.

As of November 2021 when the Dispatch overhaul was released and the Unit radio was released, Officers can use unit radio (N) when assigned to the same incident to communicate with each other and it's highly encouraged to use unit radio instead of government radio when it comes to car pursuits and such. As a Dispatcher you can not talk or hear unit radio/incident radio, only the government radio.

There will be times that Officers will not follow radio protocol. It is advised to inform a Supervisor on duty of the incident so they can correct it.

Sometimes there may be circumstances when radio protocol is impractical to follow due to a high priority incident such as a large shootout or a vehicle pursuit involving multiple vehicles. During these situations, Dispatchers can grant 'Open Communications' which means all units do not have to follow radio protocol for the duration the Dispatcher allows it. As a Dispatcher, make sure to be properly regulating the use of 'Open Communiations' as overusing it will result in incohesion and mismanagment.