Plotsy - Support & Help
Plotsy is a calm, private journal for symptoms, pain, triggers and medications. It is 100% free - no account, no ads, no subscription - and everything stays on your device. Below are answers to common questions. Still stuck? Email galtuh@gmail.com and we'll help.
Getting started
Is Plotsy really free? Yes, completely. Unlimited logging, the full symptom and condition library, charts, reminders, and PDF/CSV export are all free, with no subscription and no ads.
Do I need an account? No. There's no sign-up and no login. Open the app and start logging.
Where is my data stored? Only on your device, in Plotsy's private storage. It is never uploaded. See our Privacy Policy for details.
Logging
How do I log a symptom quickly? Tap Log symptom on the Today screen, pick a symptom, set the level from 0 to 10, and save. Pin your most-used symptoms so they are one tap away in Quick log.
What can I track? Symptoms and pain on a 0-10 scale with pain-quality tags and a body map; triggers (food, weather, sleep, stress, hormones); medications and doses; a daily mood, sleep, energy and wellbeing check-in; and flare-ups as named periods.
I had a day just like yesterday. Use Repeat last day to copy your previous day's entries in one tap.
How do I mark where it hurts? Open the body map when logging a symptom and tap the areas. Tap again to deselect.
Insights
What do the charts show? Trends for severity, mood, sleep and energy; a body heat-map of where things show up; and plain-language observations from your own records over 7, 30 or 90 days. These are descriptions of what you logged, never a diagnosis.
Sharing with your doctor
How do I make a report? Go to Insights, then Export (or Settings, then Export and backup). Create a Doctor report (PDF) to print or share, or an Export all records (CSV) for your own analysis.
How do I back up or move my data? In Export and backup, tap Back up to save a backup file, and Restore to load one. Restoring asks for confirmation before replacing your current data.
Reminders
Can Plotsy remind me? Yes. Add gentle reminders to check in or to log your medications (Today, bell icon, or Settings, then Reminders). Reminders are scheduled locally on your device.
Privacy and security
Can I lock the app? Yes, turn on Lock with Face ID in Settings, then Privacy.
Does Plotsy sync to the cloud? No. Version 1 keeps everything on your device, with no cloud by default.
Does Plotsy use Apple Health? No. Version 1 does not read or write Apple Health data.
Languages and accessibility
What languages are supported? Plotsy is available in 40 languages. Change it in Settings, then Language.
Is it accessible? Plotsy supports Dynamic Type (large text), VoiceOver, and Reduce Motion.
Managing your data
How do I delete my data? Delete individual entries inside the app, or remove the app from your device to erase all Plotsy data at once.
Important
Plotsy is a personal journal for your own records. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional about your health. In an emergency, call your local emergency number.
Contact
Email galtuh@gmail.com - we read every message.