Frequently Asked Questions
Frequently Asked Questions
1. What does a Virtual Assistant (VA) do at The Platinum Support OPC?
Our VAs provide in-office support to real estate professionals. Tasks include admin work, client communication, managing property inquiries, calendar coordination, and basic social media assistance.
2. Is this a work-from-home position?
No, all our VAs work in-office. We believe in a collaborative, team-focused environment that supports professional development and consistent service quality.
3. What are your office hours?
We operate Monday to Friday from 8:00 AM to 5:00 PM, with two days off per week.
4. Do I need experience in real estate to apply?
Not necessarily! While real estate experience is a plus, we primarily look for applicants with admin, BPO, or VA experience. We provide full training to help you understand the real estate industry and succeed in your role as a Virtual Assistant (VA).
5. What skills are you looking for in a VA?
We look for individuals who are organized, detail-oriented, have good communication skills, are eager to learn, and are committed to delivering excellent support to our clients.
6. Do you provide training?
Yes! We provide structured onboarding and continuous training to help you grow your skills and confidence in your role.
7. What’s the work environment like?
We maintain a professional yet friendly office culture. Our team is supportive, collaborative, and goal-driven. We also celebrate small wins and big wins, additionally, we encourage personal growth.
8. How do I apply?
You can apply directly through our website. Just head over to the “Join us” section, fill out the form, and upload your resume. We’ll review your application and get in touch with shortlisted candidates.
9. Is there room for career growth?
Absolutely! We believe in promoting from within. As you gain experience and skills, there are opportunities to take on more responsibilities or leadership roles.
9. Is there room for career growth?
Absolutely! We believe in promoting from within. As you gain experience and skills, there are opportunities to take on more responsibilities or leadership roles.
10. What makes The Platinum Support OPC different from other VA companies?
We offer hands-on training, a stable in-office environment, and a clear path for professional growth—all while being part of a team that values excellence, reliability, and real teamwork. Additionally, all our Virtual Assistants are directly hired by us, ensuring you’re a valued part of our in-house team. We provide full statutory benefits such as SSS, PhilHealth, and Pag-IBIG, along with other company-provided perks and incentives. Everything is provided for your comfort and success in this career.