Frequently Asked Questions
Frequently Asked Questions
📦 General Information
A: No. All items in my shop are DIGITAL STL FILES for 3D printing. You will not receive a physical doll, elastic, or eyes in the mail.
A: Due to the nature of digital downloads, all sales are final. Once you have access to the files, I cannot offer refunds, returns, or cancellations. Please read the descriptions carefully before purchasing!
A: Currently, my focus is on digital creations. However, follow my social media for updates on possible limited physical releases or artist collaborations!
🛠️ Specs & Printing
A: No, these are non-supported files. Every printer and resin/filament is different, so I provide the "raw" STLs so you can choose the best support settings for your specific setup.
A: Yes! My models (like Minky) are tested on FDM using PLA. I provide my tested settings (0.16mm layer height, Tree supports) in the README file.
A: For most of my 15cm models, you will need:
Eyes: 16mm.
Elastic: 2mm round (tight fit for the arms and Silky legs, but it has been tested and works perfectly. If you prefer an easier assembly or a looser fit, please use a thinner elastic). 5mm flat was tested and fits perfectly.
Tip: a wire puller or a thin string/wire can help guide the elastic through the parts channels more easily.
S-hook (max width 9mm to pass through the head channel).
📜 Licensing & Usage
A: Yes, but only on a small scale. You are allowed to sell up to 10 physical prints per year. If you are a manufacturing company or wish to sell more, please contact me for a commercial license.
A: No. Your purchase grants a single-user license. Sharing, reselling, or redistributing my digital files is strictly prohibited and hurts my work as an independent artist.
A: Absolutely! I love seeing your creativity. You can sell your remixes as long as the model is at least 60% different from my original sculpt and you provide credit to PinkMon.
🆘 Support
A: Please contact me immediately! I strive for perfection, but if a joint isn't working or a file has an error, I will fix it and send you the updated version at no extra cost.
A: While I can't provide individual technical support for every printer model, I include my tested settings in the README to give you a solid starting point!
Every bit of support helps bring new MonStars to life 💖