Terms of Service for PetGuard

Last Updated: July20252025
Effective Date: July2025 2025

1. Acceptance of Terms

By downloading, installing, or using the PetGuard mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

2. Description of Service

2.1 PetGuard App

PetGuard is a mobile application designed to help pet owners identify potentially toxic plants and manage their pets' health information. The App provides:

• Plant identification and toxicity information

• Pet profile management

• Vaccine tracking and reminders

• Emergency contact storage

• Safety alerts and notifications

2.2 Service Limitations

• Not Medical Advice: The App is not a substitute for professional veterinary care

• Plant Identification: Plant identification is based on AI analysis and may not be 100% accurate

• Emergency Situations: Always contact a veterinarian immediately in emergency situations

• Internet Required: Some features require internet connectivity

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate and complete information when creating an account

• You are responsible for maintaining the security of your account credentials

• You must be at least 13 years old to create an account

• One account per person is allowed

3.2 Account Responsibilities

• You are responsible for all activities under your account

• Notify us immediately of any unauthorized use of your account

• Keep your account information up to date

• Do not share your account credentials with others

3.3 Account Termination

We may terminate or suspend your account if you:

• Violate these Terms

• Provide false information

• Engage in fraudulent or illegal activities

• Fail to pay applicable fees (if any)

4. Acceptable Use

4.1 Permitted Uses

You may use the App for:

• Personal pet care and safety

• Educational purposes about plant toxicity

• Managing your pets' health information

• Emergency preparedness

4.2 Prohibited Uses

You may not:

• Use the App for commercial purposes without permission

• Attempt to reverse engineer or hack the App

• Upload malicious content or viruses

• Violate any applicable laws or regulations

• Harass or harm other users

• Use the App while driving or operating machinery

4.3 Content Guidelines

When using the App, you agree not to:

• Upload inappropriate or offensive content

• Share false or misleading information

• Violate intellectual property rights

• Upload content that could harm pets or people

5. Privacy and Data Protection

5.1 Privacy Policy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

5.2 Data Collection

We collect and process your data as described in our Privacy Policy to:

• Provide App functionality

• Improve user experience

• Ensure App security

• Comply with legal obligations

5.3 Data Security

We implement appropriate security measures to protect your data, but no system is completely secure.

6. Intellectual Property

6.1 Our Rights

The App and its content are owned by us and protected by intellectual property laws. This includes:

• App design and functionality

• Plant toxicity database

• User interface and graphics

• Trademarks and branding

6.2 Your Rights

You retain ownership of content you upload to the App, but you grant us a license to use it for App functionality.

6.3 Third-Party Content

The App may contain content from third parties, including:

• Plant identification data from Plant.id API

• Veterinary information from trusted sources

• User-generated content

7. Disclaimers and Limitations

7.1 Medical Disclaimer

IMPORTANT: PetGuard is not a substitute for professional veterinary care. The App provides general information only and should not be used for:

• Diagnosing pet health conditions

• Making treatment decisions

• Replacing veterinary consultations

• Emergency medical situations

7.2 Plant Information Disclaimer

• Plant identification accuracy is not guaranteed

• Toxicity information may not be complete or up-to-date

• Always verify plant identification with multiple sources

• Consult a veterinarian for any plant-related pet health concerns

7.3 Service Availability

• The App may be temporarily unavailable for maintenance

• We do not guarantee uninterrupted service

• Some features may require internet connectivity

• App updates may change functionality

7.4 Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

• Any damages arising from use of the App

• Inaccurate plant identification or toxicity information

• Pet injuries or health issues

• Data loss or security breaches

• Third-party actions or content

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the App

• Your violation of these Terms

• Your violation of any third-party rights

• Your content or actions

9. Third-Party Services

9.1 Plant Identification API

The App uses Plant.id API for plant identification. Their terms of service apply to that service.

9.2 External Links

The App may contain links to external websites. We are not responsible for the content or practices of these sites.

9.3 Third-Party Apps

The App may integrate with other applications or services. Their terms and privacy policies apply.

10. Subscription and Payments

10.1 Free Features

Basic App features are available free of charge.

10.2 Premium Features

Some features may require a subscription or payment. Terms for paid features will be provided separately.

10.3 Payment Terms

• Payments are processed through secure third-party providers

• Subscription fees are charged in advance

• Refunds are subject to our refund policy

• Prices may change with notice

11. Termination

11.1 Your Right to Terminate

You may stop using the App at any time by:

• Deleting the App from your device

• Contacting us to delete your account

• Canceling any active subscriptions

11.2 Our Right to Terminate

We may terminate your access to the App if you:

• Violate these Terms

• Engage in fraudulent activities

• Fail to pay applicable fees

• Pose a security risk

11.3 Effect of Termination

Upon termination:

• Your access to the App will cease

• Your data may be deleted (subject to our Privacy Policy)

• Any active subscriptions will be canceled

• You will lose access to premium features

12. Updates and Changes

12.1 App Updates

We may update the App to:

• Add new features

• Fix bugs and security issues

• Improve performance

• Comply with legal requirements

12.2 Terms Updates

We may update these Terms from time to time. We will notify you of material changes through:

• App notifications

• Email to registered users

• Posted notice on our website

12.3 Continued Use

Your continued use of the App after changes constitutes acceptance of the updated Terms.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes will be resolved through:

• Good faith negotiation

• Mediation (if required)

• Binding arbitration (if mediation fails)

• Court proceedings (as a last resort)

13.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App.

16. Contact Information

16.1 General Inquiries

For questions about these Terms or the App, contact us:

Email: info.petguardapp@gmail.com

16.2 Legal Notices

For legal notices or service of process, contact our legal department at: info.petguardapp@gmail.com 

16.3 Support

For technical support or app issues, contact: info.petguardapp@gmail.com 

PetGuard Terms of Service v1.0
Last updated: July2025