Last Updated: July 2025
Effective Date: July 2025
Welcome to PetGuard ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PetGuard mobile application (the "App").
Account Information: Name, email address, phone number
Pet Information: Pet names, breeds, ages, medical information, photos
Emergency Contacts: Contact information for veterinarians and emergency services
Profile Information: User preferences and settings
App Usage: Features used, time spent in app, interaction patterns
Plant Scans: Photos of plants you scan for identification
Device Information: Device type, operating system, app version
Location Data: General location for region-specific plant information (optional)
Log Data: App crashes, performance metrics, error reports
Analytics: Anonymous usage statistics to improve app functionality
Cookies and Similar Technologies: For app functionality and analytics
Plant Identification: Process plant photos to identify toxic plants
Pet Management: Store and manage your pet profiles and health records
Notifications: Send vaccine reminders and safety alerts
Emergency Services: Provide quick access to emergency contacts
Analytics: Analyze usage patterns to improve app features
Bug Fixes: Identify and resolve technical issues
Feature Development: Develop new features based on user needs
Service Updates: Important app updates and maintenance notifications
Safety Alerts: Critical safety information about toxic plants
Support: Respond to your questions and provide customer support
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in:
Plant Identification: Plant.id API for plant recognition
Cloud Storage: Supabase for secure data storage
Analytics: Anonymous usage analytics
Support Services: Customer support and technical assistance
We may disclose your information if required by law or to:
Comply with legal processes
Protect our rights and safety
Prevent fraud or security threats
Respond to emergency situations
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational measures to protect your data:
Encryption: All data is encrypted in transit and at rest
Access Controls: Limited access to personal information
Regular Audits: Security assessments and updates
Secure Infrastructure: Cloud-based security with Supabase
Active Accounts: Data retained while account is active
Inactive Accounts: Data deleted after 2 years of inactivity
Emergency Data: Critical safety information may be retained longer for legal compliance
You have the right to:
Access: View your personal information
Update: Correct or update your information
Delete: Request deletion of your account and data
Export: Download your data in a portable format
Notifications: Control push notification settings
Marketing: Opt out of promotional communications
Analytics: Disable analytics tracking in app settings
Optional: Location services are optional and can be disabled
Purpose: Used only for region-specific plant information
Control: Manage location permissions in device settings
PetGuard is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
For users in the European Union, we comply with GDPR requirements and provide additional rights and protections.
We use Plant.id API for plant identification. Their privacy policy applies to data processed by their service.
Our app may contain links to external websites. We are not responsible for the privacy practices of these external sites.
We may update this Privacy Policy from time to time. We will notify you of any material changes through:
App Notifications: In-app notifications about policy updates
Email: Direct email to registered users
Website: Updated policy posted on our website
Your continued use of the app after policy changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info.petguardapp@gmail.com
For GDPR-related inquiries, contact our Data Protection Officer at: info.petguardapp@gmail.com
You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request information about data collection and sharing
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt out of the sale of personal information
Non-Discrimination: We will not discriminate against you for exercising your rights
For CCPA-related requests, contact us at: info.petguardapp@gmail.com
PetGuard Privacy Policy v1.0
Last updated: July 2025