Key Terms 

Organizational Structure

Organizational structure refers to the framework and arrangement of roles, responsibilities, hierarchies, and coordination mechanisms within an organization. It defines how tasks are divided, how authority is distributed, and how employees and departments are organized to achieve the organization's goals. Organizational structure can vary depending on internal and external factors and plays a significant role in determining an organization's effectiveness and performance. (Tian & Tran, 2013) 

Employee Engagement 

Employee engagement refers to the emotional and psychological commitment that employees have toward their work, their organization, and its goals. Engaged employees are enthusiastic about their jobs, feel a strong sense of connection to their organization, and are motivated to contribute their best efforts to help the company succeed.