Mediation

What is mediation?

Mediation is a method for effectively resolving disputes and conflicts through negotiations organized and facilitated by a specially trained neutral third person, called a mediator.

Why does mediation work when it’s hard to reach an agreement on your own?

I often hear clients say:

“We’ve done everything we could, and we still couldn’t reach an agreement!”

When we start exploring what “everything” means, it usually turns out that we’re talking about actions in the realm of logic and intellect.

However, the human mind is not just logical thinking. It also includes:

Therefore, “everything related to logic” accounts for up to 1/6 (about 20%) of what actually influences conflict resolution.

What does a mediator do?

A mediator helps organize the process so that the parties have space for genuine dialogue:

And much more—after all, every case is unique.

That is why mediation is a structured yet flexible process.

What a mediator does not do?

Principles of Mediation

Voluntariness — you decide when to enter and when to leave the process (the mediator does as well)

Confidentiality — everything said during mediation remains confidential, unless otherwise agreed

Neutrality and impartiality of the mediator — the interests of each party are equally important

Self-determination and equality of the parties — clients choose the mediator, identify the issues, and find solutions

For more details on the principles of mediation, please refer to the Law of Ukraine “On Mediation.”

What's next?

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