If you cannot come to the appointment, please do one of the following:
[1] Cancel on Appointlet at least 2 hours before the meeting is scheduled
[2] Reply to the confirmation email (we will send it when you book online), or
[3] Call (646-596)-7080 during business hours (not advised*).
If you delay without any contact, we will wait for 15 minutes and move on to the next client.
(If you scheduled at https://appt.link/okuyama-acupuncture or https://appt.link/okuyama-facials-and-reflexology, you can cancel online until two hours before your appointment.)
*Because we have no receptionist, phone calls are not always answered, so please email instead of calling.
We won’t charge any cancellation fee, but clients who fail to show up twice—without notice—will not be able to schedule another appointment.