SUPERVISION & RESPONSE
We have three tiers of supervision system. Supervision is enforced basically by (a) Zone Inspector, (b) Operation Officer and (c) General Manager (Operation). This is monitored by ‘Operation Office’, which is manned round the clock. Activity of field supervisors is monitored from the operation office. We have ‘stand-by’ reserve force to meet any unforeseen situation. Besides, we have day/night supervisory system. We respond to clients call at any time of the day and night.
To make supervision and monitoring more efficient, we have divided zones which comprises of Zone Commander, Inspector and Night Checkers each of whom have been provided a motorcycle from the company. They are responsible for supervising and monitoring their designated areas and report back to Operations Office via telephone/mobile or.
INSPECTION BY ZONE
We have divided Zones which are constantly monitored.
FIELD OFFICER
Motorcycle riders go to different posts to check status.
SURPRISE CHECKING
Occasional checks are conducted without any notice.
NIGHT CHECKING
This is done after 12 AM by our field supervisors.