# Contact & Support - NoteBird AI 🐦
Thank you for using **NoteBird AI**! We are dedicated to providing the best smart note-taking experience. If you have any questions, encounter a bug, or have suggestions for new features, we are here to help.
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### 📩 Get in Touch
The fastest way to reach us is via email. Our support team typically responds within 24–48 hours.
**Email Support:**
[Toolsbird95@gmail.com](mailto:Toolsbird95@gmail.com)
**Developer Website:**
[https://toolsbird.github.io/](https://toolsbird.github.io/)
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### 💡 Common Support Topics
Before reaching out, you might find an answer to your question here:
#### 1. Premium Subscriptions & Billing
* NoteBird AI uses **RevenueCat** to securely manage all subscriptions.
* Payments are handled through your Google Play Store or Apple App Store account.
* To manage or cancel your subscription, please use the subscription management section in your device's App Store settings.
#### 2. AI Transcription & OCR
* **Voice Notes:** Ensure you have a stable internet connection for high-quality AI refinement.
* **OCR Scanning:** For best results, ensure your photos are well-lit and the text is clearly visible.
#### 3. Privacy & Data
* Your privacy is our priority. We do not sell your personal data.
* For full details, please review our [Privacy Policy](https://sites.google.com/view/notebirdailegalcenter/privacy-policy).
## 4. Before You Contact Us
To help us assist you faster, please include the following information in your message:
* Your device model (e.g., Samsung Galaxy M35).
* Your App version (found at the bottom of the Settings page).
* A brief description of the issue or your suggestion.
* Screenshots (if applicable) showing the problem.
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### 📝 Suggestions & Feedback
Have an idea to make NoteBird AI better? We love hearing from our users! Feel free to send your feedback to our support email. Your input helps us decide which features to build next.
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### 🏢 About the Developer
NoteBird AI is a product of **Toolsbird**, focused on building intelligent productivity tools that help you capture ideas at the speed of thought.
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**NoteBird AI**
*Smart Voice & OCR Notes with AI*
© 2026 Toolsbird. All rights reserved.