A competency is defined as “a cluster of related knowledge, skills and attitudes" (KSA) that:
Affects a major part of one’s job (a role or a responsibility)
Correlates with job performance
Can be measured against well-accepted standards
Can be improved via formal or informal methods of learning and development
LEADERSHIP
These are knowledge, skills and behaviours needed to perform management/leadership functions and processes. These are expected of individuals who supervise staff, or who work through others or a team to get the job done
CORE
These consist of behaviours that everyone in the organisation must possess regardless of function because they drive overall desired results. These competencies directly support and are aligned with the organisation’s strategic goals.
TECHNICAL
These are behaviours or abilities that pertain to a specific body of knowledge and skills required to perform a function or job. It includes abilities to use procedures, techniques and knowledge of a specialised field.
ORGANIZATIONAL
Refers to abilities that are necessary for all levels but a priority only to specific groups, teams or levels of positions. These are abilities required to perform specialized functions and those that are necessary in using procedures techniques and knowledge of specialized fields.
Competency Framework
Competency Structure