Data Protection Policy

Netfluens Data Protection Policy

Effective Date:  02-12-2025
Last Updated: 02-12-2025

1. Introduction

Netfluens (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of all our users in accordance with the Botswana Data Protection Act, 2018 (the “Act”).

This Policy explains how we collect, use, store, share, and protect personal data processed through the Netfluens platform - including the mobile app, web app, and related services.

2. Purpose of this Policy

This Policy ensures that all personal information collected and processed by Netfluens is handled lawfully, fairly, transparently, and securely, in compliance with the Act.

3. Lawful Basis for Processing

Netfluens processes personal data on one or more of the following lawful bases under Section 25 of the Act:

• User consent (when registering or submitting personal information).
  
  

• Performance of a contract (to provide and improve our services).
  
  

• Legitimate interest (enhancing platform safety, analytics, and functionality).
  
  

• Legal obligations (when required by law or regulatory authorities).
  
  

4. Information We Collect

We may collect and process the following types of personal data:

• Account Information: Name, username, email, phone number, profile photo, password.
  
  

• User-Generated Content: Posts, stories, comments, likes, messages, and uploads.
  
  

• Device and Usage Data: IP address, browser type, app activity, location (if enabled).
  
  

• Technical Data: Cookies, analytics data, and crash logs to improve app performance.
  
  

5. How We Use Your Data

We process personal data to:

• Provide, personalize, and improve the Netfluens experience.
  
  

• Facilitate networking, content sharing, and communication.
  
  

• Suggest relevant content, users, and opportunities.
  
  

• Monitor and maintain platform security and integrity.
  
  

• Comply with legal or regulatory obligations.
  
  

6. Data Retention

Netfluens retains personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy.
  
  

• Comply with legal obligations and dispute resolution.
  When data is no longer required, it will be securely deleted or anonymized.
  
  

7. Data Sharing and Disclosure

Netfluens does not sell or rent user data.
We may share data with:

• Authorized service providers (hosting, analytics, or customer support).
  
  

• Law enforcement or regulators (where legally required).
  All data sharing is done under confidentiality and data protection agreements.
  
  

8. International Data Transfers

If data is transferred outside Botswana, Netfluens will ensure compliance with Section 49 of the Data Protection Act by implementing appropriate safeguards such as standard contractual clauses or adequacy determinations.

9. User Rights

Under the Botswana Data Protection Act, users have the right to:

• Access personal data held about them.
  
  

• Request correction or deletion of their personal data.
  
  

• Withdraw consent at any time (without affecting prior processing).
  
  

• Object to processing or request restriction.
  
  

• Lodge complaints with the Data Protection Commissioner of Botswana.
  
  

Requests can be sent to:
netfluens@gmail.com

10. Data Security

Netfluens employs appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or alteration.
These include:

• Encryption of data in transit and at rest.
  
  

• Access control and authentication mechanisms.
  
  

• Regular security audits and monitoring.
  
  

11. Children’s Privacy

Netfluens is intended for users aged 18 years and above. We do not knowingly collect personal data from minors. If such data is collected inadvertently, it will be deleted immediately upon discovery.

12. Updates to this Policy

Netfluens may update this Policy periodically. Users will be notified of significant changes via the app or email. The latest version will always be available in this page

13. Contact Us

For questions or concerns regarding this policy or your personal data, please contact:
Data Protection Officer - Netfluens

netfluens@gmail.com