Navigate360 FAQs

1. To connect students to campus resources.

2. To report academic concerns about students.

3. To triage those concerns to tailor support to students

4. To document interactions with students to reduce redundancy in support efforts.

5. To keep track of attendance at events or sessions (such as tutoring) in order to more efficiently allocate resources to meet student needs.

6. To collect and analyze data about the services students utilize.

1. Start with getting familiar with the platform.

2. Next set up your availability.

Most likely you have advisees.

In Navigate360 professors often have two roles: as an instructor and an academic advisor. Those roles generally require different services. 

When students make an appointment on the Navigate student app they must select the type of appointment before selecting from available staff, having those two roles separate helps reduce the number of services students must pick from. 

1. Is your availability set correctly? 

• Check to make sure you have set the correct dates and times.

• Check to make sure you have selected  the correct service (students have to select a service to be able to access available staff). You might want to add all the services offered for your office/role/care unit. For example, a faculty member might want to include all services available when setting up an availability for Faculty Office Hours so that students can find them regardless of the service they choose. Click here for how to set your availability.

2. Have you put office hours on your Outlook calendar? If your calendar is synced with Navigate, and if you have a time slot that shows as “busy,”  that time is considered booked and will not show as available to students. Click here for how to sync your calendar. Click here for help with configuring your Outlook Calendar. 

1. Make sure your availability is set for campaigns.  Each availability will have to have the campaign button enabled for your time slots to show as available as the campaign organizer. For more information setting up your availability, click here. For information about launching a campaign, click here.  

2. Make sure the service you selected when first configuring your campaign is also in your availability. The service(s) in your available times has to include the service you’ve selected for your campaign. 

For more about campaign FAQs click here.

Unfortunately, editing progress report submissions is not possible. Once any progress report is submitted, you cannot edit it. There are, however, two options for submitting your work:

1) submit what you have completed and complete the rest later OR  

2) submit all reports as completed. Click here for more information about submitting progress reports.  If you have submitted a progress report in error, please contact navigate@centre.edu). 

Click here for how to manage a case in Navigate360.  For more information about managing a case contact Dr. Mary Gulley (mary.gulley@centre.edu)

1. Course Registration Appointments

2. Scholarship Mentor Meetings

3. Progress Report Check-ins

4. Paper Conferences

5. Oral Exams

6. Pre-professional one-on-one meetings

7. Etc.