Results-Focused

• Efficiently collected, verified, and entered patient demographics, insurance details, and accident histories into EPIC, ensuring data accuracy and workflow efficiency.

• Proactively managed patient flow during high-volume periods and emergencies, minimizing wait times and maintaining smooth registration processes.

 Patient-Centered

• Protected patient confidentiality by diligently following HIPAA guidelines and hospital privacy protocols.

• Guided patients through the Medicaid application process, answering questions with clarity and care to help them access essential healthcare benefits.
  
  

• Designed and implemented engaging activities tailored to residents' interests and abilities, enhancing their social interaction and mental stimulation.

•  Assisted with gardening projects, improving the aesthetics and therapeutic environment of the grounds.