TECHNology Support

There can be a lot of tech issues with our Connexus curriculum. Please send a webmail to me or your homeroom teacher about what technology issues you are having so I can help fix the problem or pass it on to the curriculum team.

For immediate fixes, please try the following troubleshooting options:

• WAIT (an hour at least)

• Open in a different browser

• Log out of Connexus and login again

• Allow pop-ups on your browser (see how to video here)

• Clear Chrome's cache and cookies (see how to video here) and then close the browser and re-open.

• Rerun your scheduler (there is a how to video on Learning Coach Central)

• Access the Pearson Online Classroom help by Selecting the ellipse (3 dots) and select Help

• Call Tech Support: 1-800-382-6010