Everything you need to know to use our products effectively
Everything you need to know to use our products effectively
Privacy Policy
Last updated: June 24, 2026
Introduction
Mawledy ("we", "our", or "us") operates the Mawledy mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Information We Collect
Personal Information You Provide
When you register or use the App, we may collect:
Phone Number – Used for account registration and login.
Name – Owner name, generator name, subscriber names, and worker names.
Payment Records – Subscription payments, partial payments, payment history, and outstanding balances.
Subscriber Details – Subscriber numbers, meter numbers, visa numbers, and amperage usage.
Expense Data – Generator operational expenses (fuel, oil, maintenance, salaries).
Automatically Collected Information
Device connectivity status – To enable offline functionality.
App usage data – For improving the App experience.
How We Use Your Information
We use the collected information to:
Create and manage your account.
Store and sync your generator billing data across devices.
Enable worker management and activity tracking.
Generate reports and statistics.
Provide data backup and restore functionality.
Improve the App and user experience.
Data Storage and Security
Your data is stored on secure cloud servers (TiDB / Supabase) hosted through Vercel. We implement reasonable security measures including password hashing (PBKDF2) and encrypted API communication.
Data is also cached locally on your device for offline access.
Data Sharing
We do not sell, trade, or share your personal information with third parties except:
When required by law.
To protect our rights or the safety of our users.
Data Retention
We retain your data as long as your account is active. You may request deletion of your account and associated data at any time (see "Your Rights" below).
Your Rights
You have the right to:
Access your data – Export your data via the App's backup feature.
Delete your account and data – Contact us to request account deletion. We will delete all your personal information from our servers within a reasonable timeframe.
Correct inaccurate information through the App's edit features.
Children's Privacy
The App is not intended for children under 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to request account deletion, contact us at:
Email: essamalshemriy@gmail.com
WhatsApp: +9647803998461
Mawledy – Generator Billing Management System