Nearly one-half (44%) of workers who responded reported that at least one or more of their co-workers in their restaurant had contracted COVID-19.
Nearly 9 in 10 workers (88%) reported knowing someone who contracted COVID-19, and of those workers, 42% reported knowing someone who died from the virus.
Over one-third of responding workers (37%) reported that their employer had not conducted a mandatory training on COVID safety protocols.
Most workers (84%) report being within six feet of at least one person who is not wearing a mask in every shift, and more than one third (33%) report being within six feet of 30 or more maskless individuals on every shift.
Nearly 70% of workers (69%) reported that their employer is not consistently following all COVID safety protocols
Most workers who responded to the survey report that their tips have declined significantly with the pandemic, and that this decline in tips is exacerbated when they attempt to enforce COVID-19 safety protocols on customers. As a result, these workers report that they are reluctant to enforce safety protocols for fear of losing more tips.
Over 80% of workers (83%) report that their tips have declined during COVID-19. This decline is severe: nearly two thirds (66%) report that their tips have declined by at least 50%.
Over three-quarters of workers (78%) report experiencing or witnessing hostile behavior from customers in response to staff enforcing COVID-19 safety protocols, and nearly 60% (59%) report experiencing such hostility at least weekly.
Over one-half of workers (58%) report feeling reluctant to enforce COVID-19 protocols out of concern that customers would tip them less. Indeed, two thirds of workers (67%) report having received a lesser than usual tip after enforcing COVID-19 protocols on customers, usually on a frequent basis.