The beauty of working in education is that the work is dynamic. Learning is not a finite experience. We are constantly discovering new things and, in doing so, we continually reimagine and enhance the learning process. In a perfect world, that is what education should do, and it is what I plan to continue doing even after this program is complete.

As my program comes to an end and I reflect on all I have learned, we have been asked to pause and ask ourselves, “What comes next?”, “What are our future goals?”, and “How will we continue to grow in this field?” My goals focus on the areas that will continue to build a strong foundation for me as a Learning Experience Designer. Because learning itself is dynamic, my future goals center on continued growth, deeper exploration, and strengthening the skills that have allowed me to design meaningful learning experiences up to this point.

The first three areas I intend to focus on are improving my technical writing, honing my project management skills, and developing a regular cadence of proactive improvements.

Technical Writing

Technical writing takes complex information and breaks it down into straightforward, clear, and accurate content using plain language. Think of cookbooks, gaming guides, or IKEA furniture instructions. Someone wrote those in a way that allows the audience to follow along without confusion.

While I am already a strong technical writer, there is always room for improvement. I plan to continue strengthening my ability to translate complex information for different audiences. Resources such as YouTube tutorials, blog posts, Microsoft’s recommendations for writing user interface content, and various courses and certification programs provide valuable insight into the field, including both the dos and the don'ts.

Since I do not plan on remaining in healthcare forever, strong technical writing skills will allow me to apply my knowledge across different fields. The ability to learn new information, understand it deeply, and break it down for others is a skill I plan to continuously refine.

Project Management

Like technical writing, I already have experience with project management and leading projects, but I would still like to strengthen my skills. In our Learning Design Leadership course, we created several project plans using a mix of Agile and Waterfall approaches, but I only scratched the surface.

Project management is essential in learning experience design because meaningful learning experiences do not happen in isolation. They require coordination between designers, subject matter experts, stakeholders, developers, and facilitators. My goal is to bridge the gap between designer and manager by understanding both perspectives.

I plan to start by learning the fundamentals of different project management methodologies to determine which best supports my needs. Much like learning design models, I do not believe in committing to a single approach. Instead, the best results often come from combining multiple frameworks. A Project Management Professional (PMP) certification is something I may consider in the future, but for now I plan to focus on researching and developing a structure for how I want to manage my projects, beginning with Google’s Agile Approach to Project Management.