"Time is Money" by Olivia Alcock is licensed under CC BY 2.0.
Not entirely it seems. “Microsoft Inc. is reportedly targeted in two complaints filed by privacy advocacy group NOYB to the Austrian privacy watchdog, targeting the tech giant’s online education software. NOYB alleges Microsoft’s 365 Education [...] violates EU privacy regulations, reported Reuters. The first complaint accuses Microsoft of evading its data controller responsibilities, shifting them to schools, which lack requisite data access.“Our analysis of the data flows is very worrying. Microsoft 365 Education appears to track users regardless of their age. This practice is likely to affect hundreds of thousands of pupils and students in the EU and EEA (European Economic Area),” voiced NOYB lawyer Felix Mikolasch, per the report. NOYB has called for an investigation by the Austrian Data Protection Authority and seeks penalties against Microsoft” (Kumaresan, n.d.).
Microsoft products were initially designed to support computing and business environments and less for education and learning. Their products are a part of the IT infrastructure of companies, institutions, organizations, and governments globally. “Businesses need robust tools and platforms to stay competitive and drive growth [...] but in all honesty, the Microsoft ecosystem can be a bit convoluted.” (Anderson, 2024).
"I have been an admin for MS 365 for 3 yrs. My main complaint is that file collaboration isn’t working all the time, especially when using desktop versions of apps. Sometimes, you get multiple file versions of 1 file and it gets annoying to fix especially when the users aren’t tech savvy." (Praburam, 2025).
"...some users have voiced concerns about the challenges of maintaining synchronization with in-house applications due to frequent updates. The sheer breadth of features can also feel overwhelming at times, particularly for educators who are less tech-savvy." (Google Workspace vs Microsoft 365 Education | Which Collaboration Software Wins In 2025?, 2025)
Google Workspace is now a significant rival to Microsoft 365 as an office suite product and its stock value continues to rise. Google Apps [was] poised to dominate the global office-productivity software market as of February 2025, capturing a 45 percent share. Microsoft Office 365 is expected to hold 29 percent, while other competitors will account for the remaining 26 percent. This shift reflects the growing importance of cloud-based productivity tools in modern workplaces, as businesses and individuals increasingly rely on collaborative, web-accessible software solutions” (Office Productivity Software Global Market Share 2025, n.d.).