Michelle positively impacted advising staff turnover & student retention issues at the University of Utah and revamped the Nurse Aide Training Program to ensure an efficient hiring process at Avalon Health Care Group. Recently, she led the Onboarding and New Hire Buddy programs for the Talent, Diversity & Inclusion team at Adobe. Michelle is currently working at Wells Fargo as an Instructional Designer, where she leads multiple designers in the creation and maintenance of four programs. She is passionate about working with employees to help with onboarding, retention, and ongoing training & development opportunities.
“Michelle is an incredibly talented learning and development professional. She has great expertise and experience with instructional design, facilitation, creating and sustaining onboarding programs, communications, training resources, and more!”
Utilize ADDIE and other methods to design ILT/VILT and web-based trainings
Wells Fargo - Created 11 web-based courses, 3 ILT courses, 3 VILT courses, 3 interactive participant guides, 5 original print materials, 3 checklists, 5 learning recommendations, 8 PowerPoint decks, and created or maintained 2 curricula, along with updating 6 courses and completing one break fix within 24 hours of discovering broken links
Adobe - Designed 3 VILT trainings and co-designed 10 trainings
Avalon Health Care Group - Updated Nurse Aide Training Program; created training & resources for recruiting team
University of Utah Atmospheric Sciences - Modernized undergraduate curriculum; implemented professional development events for Academic Advisors campus-wide
Lead training sessions and train-the-trainer events with authenticity and authority
Wells Fargo - Attend facilitator-led trainings to provide feedback and guidance on best practices and ways to engage learners more effectively
Adobe - Facilitated multiple new hire onboarding trainings as well as assisted in facilitating trainings for existing employees
Avalon Health Care Group - Trained recruiters on best practices; presented to prospective candidates at job fairs & events
University of Utah - Coached students through degree requirements and college process; Co-chaired Campus Advising committee, facilitating professional development events
Develop strategic overall design for onboarding & orientation programs
Wells Fargo - Designed and implemented an onboarding program for four new employees to the Instructional Design team
Adobe - Managed new hire onboarding program for the Talent, Diversity and Inclusion team
Avalon Health Care Group - Revised Nurse Aide Training program including onboarding of new students & employees
University of Utah Atmospheric Sciences - Onboarded new graduate and undergraduate students to the department including sharing resources, campus tours, and teaching about the curriculum; onboarded new staff hire to sister department
University of Utah Graduation Division - Trained and onboarded new hires to the Graduation Division
University of Illinois - Lead new undergraduate students through 1-2 day on campus orientation program
Successfully drive projects from brainstorm to implementation and evaluation
Wells Fargo - Manage 9-month long training program, including curriculum design, training materials, and marketing materials
Adobe - Managed new hire onboarding program, buddy program, communications plan, resource updates & review, and training & facilitation schedule
Avalon Health Care Group - Revised Nurse Aide Training program, training resources, candidate decline tracking program, and managed recruiting needs of 4+ facilities
University of Utah Atmospheric Sciences - Modernization of undergraduate curriculum, Co-Chaired 2 advising committees, department rebranding project, newsletter & communication revamp, Graduate Preview Day implementation
University of Utah Graduation Division - Employee supervision, student degree requirement evaluation, posting of degrees, graduation application tracking & management
Tulsa Community College - Team lead on evaluation of transcripts, Tulsa Achieves program
Create and implement event plans including vendor management, branding & communications, and day-of event troubleshooting & direction
Wells Fargo - Participate in planning of five weeks of ILT sessions for each cohort of participants in credit program, including creation of materials for each session
Adobe - Scheduled, produced, and evaluated VILTs, including working with inside & outside facilitators
Avalon Health Care Group - Planned and implemented facility recruiting events, participation in career fairs, and Nurse Aide Training presentations and visits from facilities
University of Utah Atmospheric Sciences - Managed multiple yearly events for department including award banquet, graduation events, and seminars; planned and ran committee events including monthly workshops and yearly awards banquet and conference
Full-life cycle recruiting and ownership of hiring decisions
Avalon Health Care Group - high volume recruiting for 4-12 skilled nursing facilities and veterans homes in Utah
Develop and execute branding strategy based on input from key stakeholders
Wells Fargo - Region Communications Director for Northeast region of Pride employee resource network
Adobe - Created & maintained branding for Buddy Program along with team SharePoint and communications
Avalon Health Care Group - Updated training materials and recruiting resources
University of Utah Atmospheric Sciences - Department marketing materials rebrand, website update, newsletter revamp, advising committee update & redesign
Utilize knowledge of design, typography, and production to create printed and web products for learning programs
Wells Fargo - Create multiple types of training materials using Microsoft products, along with five print materials for credit program
Adobe: Created training materials and communications using typography and design skills
Avalon Health Care: Designed recruiting materials and resources, PowerPoint decks, and communications
University of Utah Atmospheric Sciences: Developed department newsletter, event flyers, website, student materials, event invitations & programs
Write & edit team communications for various audiences and stakeholders
Wells Fargo - Create, proofread, and edit Pride employee resource network communications ensuring that brand standards are met
Adobe - Brainstorm, write, and edit weekly team communications related to changes to trainings, systems, or tools
Avalon Health Care Group - Revised and updated Nurse Aide Training Program communications plan
University of Utah Atmospheric Sciences - Weekly department communications to students, faculty, and staff, department newsletter creation and website updates, campus committee communications to Academic Advisors
University of Utah Graduation Division - Utilized mail merge feature to send out communications on graduation status, deadlines, and updates
Streamline processes through documentation, automation, or elimination of redundant work
Wells Fargo - Reduced risk potential within courses by correcting broken links, documenting updates needed to documents, and partnering to create an end-to-end process for all Instructional Design and Development Services employees with all resources gathered in one location
Adobe - Updated and revised resource storage, training schedule, and communications templates
Avalon Health Care Group - Streamlined Nurse Aide Training Program and recruiting process for RNs
University of Utah Department of Atmospheric Sciences - Created new simplified pathways to degree completion, eliminating duplicate courses; implemented Graduate Preview Day to reduce graduate student recruiting costs & efforts; condensed communications and resources for students; revamped campus Advising Committee events and communications
University of Utah Graduation Division - Implemented tracking & storage system for applications and duplicated coursework; created system for tracking degree requirements sooner to notify students of missing requirements
Tulsa Community College - Reduced friction in transcript auditing & scanning process
Articulate 360
Xyleme
Adobe Suite including Captivate authoring tool, Captivate Prime LMS, InDesign, Illustrator, Photoshop, Rush, Acrobat Pro
Google & Microsoft Suites
Applicant Tracking Systems including iCIMS, Indeed Resume, LinkedIn Recruiter, Workday