1. Reflect on a change that occurred in your organization.  Think back to your initial thoughts.  Were you resistant or hesitant to the proposed change?  Did your outlook change throughout the change process?   What helped you overcome your resistance to change ?

2. Scenario:
   A community health clinic is implementing a new patient intake process designed to reduce wait times and improve coordination between front-line staff and providers. Initially, several nurses and administrative staff express hesitation, citing concerns about increased workload and uncertainty about the new workflow. 

Discussion Question:
How can the ADKAR model (Awareness, Desire, Knowledge, Ability, Reinforcement) be applied to support staff through this change and minimize resistance?

3.  Describe a time when a change effort failed due to resistance. What role did leadership play in that failure? What would you do differently if you were the leader next time?

4.  Debate : Resistance as a barrier or an opportunity?

For this activity, you will take a position and prepare to discuss or debate your viewpoint with the class. Share examples, experiences, or research to support your perspective.

If your last name begins with A–M: Argue that resistance to change is an opportunity for growth.

If your last name begins with N–Z: Argue that resistance to change is a barrier that hinders progress.