Shipping Policy
**1. Introduction**
Welcome to MAZADAT. This Shipping Policy outlines the terms and conditions related to the shipping of items purchased through our electronic auction platform for fruits and vegetables. By purchasing items on MAZADAT, you agree to the terms outlined in this policy.
**2. Shipping Process**
- **Order Confirmation:** Once an auction is won and payment is completed, the Seller will receive a confirmation notification to prepare the item for shipping.
- **Preparation Time:** Sellers are required to prepare and ship the items within [2] business days from the date of payment confirmation.
- **Shipping Notification:** Buyers will receive a notification once the item has been shipped, including tracking information if applicable.
**3. Shipping Methods**
- **Standard Shipping:** Sellers are encouraged to use reliable shipping services that provide tracking information.
- **Expedited Shipping:** If available, Buyers may choose expedited shipping at an additional cost.
- **Local Pickup:** In some cases, local pickup may be arranged between the Buyer and Seller. Both parties must agree to this method and coordinate the pickup details.
**4. Shipping Costs**
- **Seller Responsibility:** Sellers are responsible for specifying the shipping costs in their auction listings.
- **Buyer Responsibility:** Buyers are responsible for paying the shipping costs as specified in the auction listing. These costs will be added to the final purchase price at checkout.
- **Free Shipping:** If a Seller offers free shipping, it will be clearly indicated in the auction listing.
**5. Delivery Time**
- Delivery times may vary based on the shipping method chosen and the destination location.
- MAZADAT is not responsible for delays caused by the shipping carrier or any unforeseen circumstances.
**6. Shipping Restrictions**
- Sellers must comply with all local and international shipping regulations.
- Certain items may be restricted from shipping to specific locations due to legal or logistical reasons. Sellers are responsible for ensuring compliance with these restrictions.
**7. Packaging**
- Sellers are responsible for ensuring that items are packaged securely to prevent damage during transit.
- Packaging materials should be appropriate for the type of item being shipped (e.g., perishable items should be kept cool).
**8. Tracking and Insurance**
- **Tracking:** Sellers are encouraged to use shipping methods that provide tracking information. Tracking numbers should be provided to Buyers once the item is shipped.
- **Insurance:** Sellers may choose to insure the items being shipped. If insurance is provided, it should be indicated in the auction listing.
**9. Lost or Damaged Items**
- **Lost Items:** If an item is lost during shipping, the Buyer should contact the Seller and the shipping carrier to initiate a claim.
- **Damaged Items:** If an item arrives damaged, the Buyer should contact the Seller immediately. The Seller is responsible for resolving the issue, which may include providing a replacement or issuing a refund.
**10. Returns and Refunds**
- Returns and refunds are subject to the terms outlined in the MAZADAT Return Policy.
- Buyers and Sellers should communicate directly to resolve any issues related to returns and refunds.
**11. Contact Information**
For any questions or concerns regarding this Shipping Policy, please contact us at [info@daleel.sa].