Auctions PolicyÂ
**1. Introduction**
Welcome to MAZADAT. This Auctions Policy outlines the terms and conditions related to the auction process on our electronic platform for fruits and vegetables. By participating in auctions on MAZADAT, you agree to the terms outlined in this policy.
**2. Auction Listings**
- **Accuracy:** Sellers must provide accurate and detailed descriptions of the items they list for auction, including the type, quality, and quantity of the fruits and vegetables.
- **Starting Bid:** Sellers must set a starting bid price for their items. This is the minimum price at which the auction will begin.
- **Auction Duration:** Sellers must specify the duration of the auction. Auctions can last for a minimum of [48] hours and a maximum of [7] days.
- **Images:** Sellers are encouraged to upload clear and high-quality images of the items being auctioned.
**3. Bidding Process**
- **Placing Bids:** Registered users can place bids on active auctions. Each bid must be higher than the current highest bid by at least the minimum bid increment specified by the Seller.
- **Binding Bids:** All bids placed are binding. Once a bid is placed, it cannot be retracted or canceled.
- **Winning Bids:** The highest bid at the end of the auction period wins. The winning bidder is obligated to complete the purchase.
**4. Payments**
- **Payment Methods:** MAZADAT supports various payment methods, including credit/debit cards, bank transfers, and digital wallets. Buyers must complete the payment within [48] hours of winning the auction.
- **Payment Confirmation:** Once the payment is confirmed, the Seller will be notified to prepare the item for shipping.
**5. Shipping**
- **Shipping Policy:** Please refer to our Shipping Policy for detailed information on the shipping process.
- **Buyer Responsibility:** Buyers are responsible for paying the shipping costs as specified in the auction listing.
**6. Seller Responsibilities**
- **Item Preparation:** Sellers must prepare and ship the items within [2] business days of receiving payment confirmation.
- **Communication:** Sellers must communicate promptly with Buyers regarding any questions or issues that arise during the auction process.
**7. Buyer Responsibilities**
- **Timely Payment:** Buyers must complete the payment within the specified time frame after winning an auction.
- **Communication:** Buyers must communicate promptly with Sellers regarding any questions or issues that arise during the auction process.
**8. Dispute Resolution**
- **Communication:** Buyers and Sellers are encouraged to communicate directly to resolve any disputes.
- **MAZADAT Support:** If a resolution cannot be reached, Buyers and Sellers may contact MAZADAT support for assistance. MAZADAT will review the case and provide guidance on the next steps.
**9. Prohibited Activities**
- **Shill Bidding:** The practice of artificially inflating bid prices through fake bids is strictly prohibited.
- **Fraudulent Listings:** Sellers are prohibited from listing items that they do not have or cannot deliver.
**10. Termination of Auctions**
- **Early Termination:** Sellers may terminate an auction early only under exceptional circumstances and must notify MAZADAT support.
- **Cancellation:** MAZADAT reserves the right to cancel any auction that violates our policies or terms of service.
**11. Changes to Auctions Policy**
- **Updates:** MAZADAT reserves the right to update this Auctions Policy at any time. Users will be notified of any significant changes.
**12. Contact Information**
For any questions or concerns regarding this Auctions Policy, please contact us at [info@daleel.sa].