Return Policy
**1. Introduction**
Welcome to MAZADAT. This Return Policy outlines the terms and conditions related to the return of items purchased through our electronic auction platform for fruits and vegetables. By purchasing items on MAZADAT, you agree to the terms outlined in this policy.
**2. No Return Policy**
- **Final Sale:** All sales on MAZADAT are final. Once an item has been shipped, it cannot be returned or refunded.
- **Perishable Goods:** Due to the nature of the products (fruits and vegetables), returns are not accepted once the items have been shipped.
**3. Exceptions**
- **Incorrect Item Received:** If the Buyer receives an incorrect item, they must notify the Seller within 24 hours of receiving the shipment. The Seller is responsible for resolving the issue, which may include providing the correct item or issuing a refund.
- **Damaged Items:** If an item arrives damaged, the Buyer must notify the Seller within 24 hours of receiving the shipment. The Buyer should provide photographic evidence of the damage. The Seller is responsible for resolving the issue, which may include providing a replacement or issuing a refund.
**4. Dispute Resolution**
- **Communication:** Buyers and Sellers are encouraged to communicate directly to resolve any issues related to incorrect or damaged items.
- **MAZADAT Support:** If a resolution cannot be reached, Buyers and Sellers may contact MAZADAT support for assistance. MAZADAT will review the case and provide guidance on the next steps.
**5. Contact Information**
For any questions or concerns regarding this Return Policy, please contact us at [info@daleel.sa].