support

Need help with MaxiUp?
We’re here to help. Email us and we’ll get back to you as soon as possible.

Contact: tembelcuneyt@gmail.com

Common topics

• Subscriptions / billing

  • Manage or cancel: iOS Settings → Apple ID → Subscriptions

  • If you repurchased or changed devices: use Restore Purchases in the app (or reopen the paywall if available).

• Photo / camera issues

  • Make sure Camera/Photos permissions are enabled: iOS Settings → MaxiUp → Camera / Photos

  • For best results: use a clear, well‑lit, front-facing photo.

• Results not loading

  • Check your internet connection and try again after a minute.

• Privacy

  • Read our Privacy Policy: see PRIVACY_POLICY.md

  • Data/deletion requests: email tembelcuneyt@gmail.com

When you email us, please include

• Device model + iOS version

• App version

• What you were doing when the issue happened

• Screenshots (if possible)