Client Satisfaction Measurement

CLIENT SATISFACTION MEASUREMENT (CSM)

Business

Private School, Corporations, etc.

Certified True Copy (CTC) of Documents
Clearance
School permanent records
Public assistance (feedback/complaints)
Receiving/releasing of documents
Use/rental of school facilities (gym, etc.)
Other requests/inquiries

Citizen

General Public, Learners, Parents, Former DepEd Employees, NGO, etc.

Enrollment (Walk in/Online)
Teacher I application
Certified True Copy (CTC) of Documents
Personnel records (COE, service record, etc.)
Distribution of modules
Borrowing of books/learning materials
Public assistance (feedback/complaints)
Receiving/releasing of documents
Clearance
School permanent records
Service Credits/Certification of Compensatory Time Credits
Use/rental of school facilities (gym, etc.)
Other requests/inquiries

Government

Current DepEd Employees or Employees of Other Government & LGUs

Teacher I application (Walk in/Online)
Certified True Copy (CTC) of Documents
Personnel records (COE, service record, etc.)
Distribution of modules
Borrowing of books/learning materials
Inventory (school/laboratory)
Learning and Development (L&D)
Public assistance (feedback/complaints)
Receiving/releasing of documents
Clearance
School permanent records
Service Credits/Certification of
- Compensatory Time Credits
Use/rental of school facilities (gym, etc.)
Other requests/inquiries

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