massagebyshantia - Frequently Asked Questions

If possible, please plan to arrive around 10 minutes early so you’re not feeling rushed! We want to make sure you have time to use the restroom, chat about your goals for the session, and ensure you get as much time on the table as possible :)
Have a light snack and hydrate beforehand
If you have long hair, bring a hair tie
Wear or bring comfortable clothing if you’d like work done over clothes or stretching included
Showering beforehand is ideal, if possible
Complete your intake and consent forms ahead of time! :) As a Licensed New York State massage therapist, an intake process (medical history review and informed consent) is legally required, so we will not be able to start until these are completed.

What time should I arrive?

Please arrive 10 minutes early so we can check in, discuss your needs, and get you settled without cutting into your session time.

What forms of payment do you accept?

A 50% deposit is required to reserve all appointments. Accepted payment methods: Venmo, Cash App, Zelle (cash is ok for the remainder of payment).A 24-hour cancellation policy applies. Late cancellations will forfeit the deposit.

Do you accept insurance?

I do not bill insurance directly, but I can provide a receipt for potential reimbursement! Please check with your provider regarding coverage and requirements.

Do I need to tip?

Tips are always appreciated if it is within your desire or capacity but never expected! If you’d prefer a non-monetary thank you, referrals, reviews, and social shares are deeply appreciated & are the biggest compliment to me:) You can click here to leave a google review for me !

About Your Session

What kind of massage will I receive?

I offer a personalized, therapeutic, and integrative approach. Sessions blend techniques based on your needs and typically use light to medium pressure to relieve tension and support nervous system regulation.

Rather than choosing from a fixed menu, your session is guided by your goals and what your body needs that day! If you'd like to get more insight into the kind of work I do and if it sounds like what you're looking for, please check out the 'Therapeutic Approach' section on this site.

Do I need to fully undress?

Not at all. You may undress to your comfort level or remain fully clothed. Most clients will undress down to their underwear for a traditional session where oil or lotion is used, but some will opt to leave on biker shorts or other comfortable clothing. Completely up to you and your goals for the session. You will always be professionally draped (with the exception of the part of the body we are currently working on.)

Should I talk during the session?

This is your time! You’re welcome to talk or rest quietly, I will follow your lead. But please do speak up if you need adjustments to pressure, positioning, temperature, or anything else. Your feedback is always welcome and encouraged!

What if the pressure isn’t right?

Let me know at any time. Pressure can be adjusted throughout the session, and preferences may vary by area. Massage should never feel painful or overwhelming. My goal is to support your body into a relaxed, parasympathetic state.

What if I don’t enjoy something?

Your feedback is essential. If something doesn’t feel right, we will adjust. You are always in control of your experience and can change or withdraw consent at any time.

What if I fall asleep or snore?

That’s a great sign you’re relaxed. It’s always welcome.

Pregnancy / Prenatal / Postpartum Care

Is prenatal massage safe?

Yes. Prenatal massage is safe for most pregnancies. There are certain high-risk conditions where massage may not be appropriate, so please consult your provider if needed.

Can I receive massage during the first trimester?

Yes. There is no scientific reason to avoid massage in the first trimester. Sessions are adjusted to support comfort and common symptoms like fatigue and nausea.

What is different about prenatal massage?

Prenatal sessions are tailored to your stage of pregnancy and are typically performed side-lying with supportive pillows.

Techniques are adapted to:

relieve tension in common pain point areas
reduce swelling and fluid retension
support posture changes
promote relaxation and circulation

When should I get a prenatal massage?

Massage is beneficial throughout pregnancy and postpartum. Sessions are adapted at each stage to support your changing body, from early pregnancy through postpartum recovery.

Can I receive abdominal massage during pregnancy?

Yes, in most cases! Gentle abdominal work can help relieve discomfort and support the body, except in certain high-risk conditions.

When can I receive massage postpartum?

Massage can be beneficial very soon after birth, sometimes within the first week, depending on your recovery. You do not need to wait six weeks, sessions are adapted to your stage of recovery.

Massage therapy in NYC can be beneficial for stress relief, pain management, and improving mobility when received consistently.