Resources

Mediation is a conflict resolution process where a neutral third party helps people find a solution to their disagreement themselves. It's like having a guided discussion to reach a win-win outcome. 

Arbitration is like a mini-court for disputes. Instead of a judge, a neutral person (arbitrator) hears arguments from both sides and makes a binding decision. It's faster and less formal than going to court, but unlike mediation, there's no compromise - the arbitrator decides who wins. 

Facilitation is all about guiding a group to achieve a common goal. Imagine a skilled discussion leader who helps everyone participate, keeps things on track, and ensures everyone works together effectively. That's a facilitator in action! 

• Check for eligibility.

• Download the form and return it to your local department of Social Services.

1-800-772-1213 Call between 8:00 am - 7:00 pm local time, Monday through Friday

Applying Online (Submit an Application)

• Apply online at commonhelp.virginia.gov.

• Call the Cover Virginia Call Center Monday through Friday, 8 a.m. to 7 p.m. and Saturday 9 a.m. to 12 p.m. at 833-5CALLVA (TDD: 1-888-221-1590).

• Mail or drop off a paper application to your local Department of Social Services (DSS) ([PDF] English application [PDF] Spanish application). Mailing may take longer than other ways of applying. To find your local DSS, go to dss.virginia.gov/localagency. 

Just click on the link and apply to any of the 22 government-provided services. 

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