Recruitment constitutes a crucial element in ensuring high-quality public services. Yet, given increasing competition in labor markets, attracting and selecting employees becomes more difficult for public organizations.
A key question is whether public organizations can successfully improve recruitment processes across sectors and government levels. The research project adopts a holistic perspective on recruiting processes and focuses on different actors (i.e., applicants, recruiters, and organizations).
The conducted research project will contribute to the public administration literature by integrating human resource management and social and organizational psychology insights into public administration research and practice.
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Organizational Legitimacy (Dissertation Research)
Individual legitimacy judgments constitute an important micro-level factor surrounding and affecting organizational entities. Still, empirical research is scarce, and formation patterns of individual legitimacy judgments remain unexplored.
Legitimacy affects outcomes such as institutional support, the stability of relations to the audiences, and the compliance of evaluators. Previous empirical research focused primarily on legitimacy on the macro-level. Contrary to these collective judgments of legitimacy, research acknowledges that individual judgments constitute partly independent from the macro-level.
My dissertation addresses three core mechanisms constituting the formation of legitimacy judgments. The dissertation consists of three projects, each applying experiment studies.
Horizontal Legitimacy Spillover in Complex Organizational Settings
We apply pre-registered survey experiments to examine whether contextual validity cues affect evaluators’ propriety beliefs. The findings suggest that propriety judgments incorporate available validity cues and are the result of horizontal legitimacy spillover effects across organizations. The empirical analysis reveals detailed patterns of propriety formation when evaluators face a complex setting (such as a public-private partnership).
Co-authored with Alexander Pinz & Bernd Helmig
Individual judgments of organizational legitimacy: Experimental evidence regarding the effects of prototype alignment, validity, and consensus on evaluators’ propriety beliefs
This study examines the construction of individual legitimacy judgments and analyzes how organizational categories, validity, and consensus affect propriety beliefs. We conducted two vignette experiments. The results suggest that deviation from organizational prototype reduces propriety beliefs. However, positive validity cues (i.e., authorization) overlay this adverse effect.
Co-authored with Julia Thaler & Alexander Pinz
Corporate Social Responsibility Activities as a Basis of Assessment for Individual Legitimacy Judgments
This research investigates micro-level interactions between legitimacy seeker (company) and legitimacy conferrer (individual evaluator). We use a preregistered survey experiment to examine the construction of individual propriety beliefs of companies and their CSR activities.
Co-authored with Julia Herzum & Bernd Helmig
Work-in-Progress
Strategic legitimization of administrative burdens: A prospect for bureaucratic politics
Administrative burden has been understood as a form of hidden politics in its burgeoning literature. An underlying assumption is that since administrative burdens are opaque, they can be imposed quietly without attracting much attention from the public. We challenge this assumption, with an argument that the opaque nature of administrative burdens may also facilitate their explicit use for political purposes. Administrative burdens in citizen-state interactions are justified based on subjectively assessed legitimacy rather than objective evidence. In this study, we test a theoretical model of three framing cues that legitimize administrative burdens of welfare programs.
Co-authored with Inkyu Kang & Chongmin Na
Gendered Language in Job Advertisements Relates to Gender Sorting in Public Labor Markets: A Multi-Source Analysis
The lack of diversity in many public sector professions aggravates the difficulties recruiters face. Hence, actively addressing the lack of diversity through recruitment practice is relevant from two distinct perspectives. This study examines whether gendered language affects recruitment success. We derive insights from a unique dataset. We combine a text-based corpus of job advertisements with matched survey data from recruiters.
Co-authored with Dominik Vogel & Matthias Döring
The Legitimacy of Algorithmic Decision-Making in Public E-Services
The emerging application of algorithmic decision-making systems in public administrations bears a wide array of challenges regarding fairness, opaqueness, and societal values. We are left asking how algorithmic decision-making impacts the perceived legitimacy of public organizations. This study investigates citizens’ individual preferences when using public e-services. We examine citizens’ corresponding legitimacy judgments related to an organization implementing a public service using either human or algorithmic decision-making.
Co-authored with Jonas Bruder & Bernd Helmig
Policy formulation and external consultants: A discrete-choice experiment on politicians’ make-or-buy decisions
Public organizations widely use external consultants in response to turbulence, complexity, and crises. Involving external consultants arguably provides government with additional resources, expertise, and experience, but their involvement may erode organizational capacity, accountability, and democracy. We aim to inform which policy issues are most prone to the involvement of external consultants. We examine the research question through a discrete choice experiment (DCE) among Dutch local government representatives.
Co-authored with Amandine Lerusse & Joris van der Voet
Perceived administrative burden: A cross-national scale development and validation
This study presents a validated scale for measuring perceived administrative burden. Based on expert feedback, we developed a multi-item scale covering the domains of perceived learning costs, compliance costs, psychological costs, and generic burdens. We tested the scale using large-scale, cross-national samples from the US and South Korea (n = 3,000). Exploratory and confirmatory factor analyses, performed on randomly split samples with three imputed datasets, confirmed the scale’s construct validity. Correlational analyses further affirmed convergent and discriminant validity.
Co-authored with Inkyu Kang & Chongmin Na
Trickle-Down Effect of Top Management Representativeness
This study applies data from the Italian public sector workforce, harnessing extensive information on the employment structure of around 8,000 Italian municipalities. We study the share of female employees in non-managerial and lower managerial levels, predicted by gender representation at the top managerial level.
Co-authored with Claudio Buongiorno Sottoriva