Managing the Environment:

DEI

Online Courses: DEI

Online Courses

Individual Accountability for Equity & Inclusion (59 minutes)

Diversity, equity, and inclusion are increasingly critical constructs central to optimizing organizational functioning. While systemic approaches at the organizational level play a central role in DEI efforts, this work must start at the individual level. In this course, Dr. Nika White explains the importance of individual accountability in creating equitable and inclusive workspaces, regardless of your organizational role. She starts with the basics of this complex topic, breaking down the definitions of diversity, equity, and inclusion—three related but distinct concepts, and explains why they’re so important. She explains how you can equip yourself to accept individual accountability, including how to educate yourself and others, examine your own privilege, and own the impact of your actions. Join Nika in this course to learn more about your personal accountability in your organization’s DEI goals, and how to get more comfortable confronting frequently uncomfortable realities.

Skills and Competencies for Leading Today's DEI Workforce (1 hour, 16 minutes)

Get ready to take DEI implementation to the next level by identifying the skills and steps required to truly lead your organization through DEI implementation and sustainability. Join renowned DEI expert Dr. Shirley Davis as she explores core DEI competencies to drive change in today’s workforce, helping you build interpersonal relationships as you grow. This course is designed for company leaders, senior managers, and HR leaders, but is also relevant for anyone tasked with designing and overseeing company-wide DEI efforts. Develop skills for inclusive leadership and management, coaching, giving feedback, building trust, practicing empathy, influencing others, managing conflict, and more. Along the way, discover the fundamental skills of effective business management and organizational leadership, such as business acumen, cross-cultural communication, systems thinking, diplomacy, and diversity management.

Unconscious Bias (28 minutes)

To some degree, we are all biased. Our experiences shape who we are, and our dimensions of diversity—race, ethnicity, gender, height, weight, sexual orientation, place of birth, and other factors—impact the lens through which we view the world. In this course, through compelling examples that explore the most common forms of unconscious bias and its implications, diversity expert Stacey Gordon teaches you to recognize and acknowledge your own biases when making decisions, engaging with colleagues, and working effectively in today's organizations. Stacey reveals the most common forms of unconscious bias—affinity bias, halo bias, perception bias, confirmation bias, and group think—and teaches you the skills to effectively address them.

Addressing Unconscious Bias as a Leader (38 minutes)

Dismantling unhealthy workplaces requires action. Although it's increasingly common for companies to recognize the importance of diversity and inclusion in the workplace, many are unaware of bias in the cultures they've unwittingly created. Others might know there's a problem, but don't know how to properly address it. In this course, Stacey Gordon, CEO of Rework Work and an expert in helping companies move from awareness to action, teaches you how to identify bias and leverage proven tools for actively removing barriers and ensuring equity throughout your organization.

Foundations of Diversity, Equity, Inclusion, and Belonging (39 minutes)

The world of diversity, equity, inclusion, and belonging (DEIB) can be both empowering and overwhelming at times. How can someone get started in this space? In this course, Dereca Blackmon highlights how you can play an important role in DEIB. Dereca explains key terminology and the business case for diversity, then dives into best practices for diversity, inclusion, belonging, and equity. She covers how biases can impact recruiting and hiring, as well as the importance of inclusive communication, sponsorship, and mentorship. Dereca goes over why belonging matters, how to interrupt microaggressions, how to evaluate your organization for transparency and accountability, and much more. Everyone has a role to play in diversity, equity, inclusion, and belonging practices!

Sustainable DEI: Taking Action as an Individual, Team, and Organization (1 hour, 11 minutes)

Diversity, equity, inclusion, and belonging efforts often get started with enthusiasm and speed, but many may stall or fail along the way when there's a lack of sustainable progress. This breeds unnecessary frustration and cynicism for such a worthy cause. People often assume that they are not in the position to affect this, when in fact they can–as individuals, teams, and part of their organizations. In this course, management consultant and executive coach Karen Jaw-Madson shares her strategies for creating sustainable change in your organization with enough depth, breadth, and momentum. Karen explains the importance of learning, engaging, and communicating for change, and shows you how to build the persistence, consistency, and mastery required for sustainability. Gain new knowledge and actionable, customized plans you can implement in your own unique circumstances. If you desire relevant, impactful, and sustainable DEIB, join Karen in this resource-packed learning experience.

How Managers Create a Culture of Belonging (57 minutes)

Research shows that when individuals feel a sense of belonging at work, there is a 56% increase in job performance. What can managers do to create that sense of belonging? In this course, instructor Kimberly Manns helps you define what belonging means to you and how you can create belonging for yourself and others at your organization, using the Head, Heard, Hands framework. Kimberly discusses belonging, both within and at the organizational level, then introduces the Head, Heart, Hands (H3) framework. She walks you through establishing your personal sense of belonging, then defining and developing the skills to foster belonging on your team. Accountability is important to maintain individual and team belonging, and Kimberly offers tips to measure belonging, manage resistance to organizational transformation, and hold leaders accountable for incorporating belonging into core values and performance management. This course complements Fostering Belonging as a Leader by Sanyin Sian

A Manager's Guide to Inclusive Teams (46 minutes)

In today’s business environment, in order to compete, it's critical to have inclusive and diverse teams. Therefore, as managers, creating inclusive teams is necessary to your success. In this course from inclusion expert Lia Garvin, learn how you can build effective and inclusive teams. Lia shows that every team member has a role, and how each role can work together to bring value. She shares how access is so important to help make decisions and give people information and explains the importance of establishing psychological safety on your teams so that team members feel comfortable taking risks. By following Lia’s training, you'll learn how to unlock the potential of your team and help them connect with their purpose

Communicating about Culturally Sensitive Issues (32 minutes)

Learning how to communicate with each other despite our differences is an important skill to have in both your professional and personal life. Discussions about cultural differences can be uncomfortable in the workplace, though, and navigating the terrain can be intimidating and daunting when speaking with colleagues. In this course, Kwame Christian helps you build self-awareness and skills to navigate conversations about culturally sensitive topics and to generally communicate in a culturally sensitive way. Kwame also imparts the skills needed to take responsibility and apologize when you’ve made communication mistakes. He provides a framework of negotiation and conflict resolution skills that empowers you to have difficult conversations while avoiding common pitfalls, and helps you structure these conversations in a way that makes it more likely for you to connect in constructive ways.

Book Recommendations: DEI

Books

Diversity, Equity, and Inclusion in the Workplace: Developing DEI Solutions

Author: Kim Wilson
Summary: While DEI has become one of the trendy PR moves companies do to create good publicity, many of them still don’t have a firm grasp on what it actually means. It goes beyond just hiring a token person of a different race, gender, or age, or posting some slogans on your office walls. It’s not just about having a DEI policy that you have on your website, or an annual training program employees are required to take. Successful DEI needs to be an all-encompassing culture within the company that is understood and applied by all. But this requires deep work that many companies often struggle with. That’s where this book can help. It will help you formulate a plan for creating and implementing truly effective DEI programs and figure out solutions to address DEI issues in your organization. No doubt, DEI is good for business – from attracting and keeping talent to boosting profits. And if you want to reap its benefits, your company will need to prioritize it.

Diversity in the Workplace: Eye-Opening Interviews to Jumpstart Conversations about Identity, Privilege, and Bias

Author: Bari A Williams
Summary: In order to create an inclusive working environment, it is important for companies to understand the experiences that diverse employees face in the workplace. Diversity in the Workplace is a guided tour of what it means to be a minority in today's labor force. Containing 25 real-life interviews, including stories of trailblazers fighting inequality, you'll be exposed to a slice of life you may not have been privy to. This book explores real world issues in a modern workday dynamic for members of marginalized communities and managers looking to equalize an imbalance. Diversity in the Workplace includes:
- Exploring intersectionality—Learn about the diversity identities shaping disparity at work: Race, Gender, LGBTQ+, Age & Ability, and Religion & Culture.
- Key takeaways—Each section is followed by summaries that encourage reflection and action.
- Deep dive—Learn tips on how to have progressive conversations with colleagues, and build awareness with key terms such as "unconscious bias."

Diversity in the Work Place: How to be an Inclusive Leader, Manage Diversity in the Work Place, Tackle Unconscious Bias, and Foster Inclusive Conversations ... The Future of Work & the Insights You Need)

- Author: Erika Nielsen Brown
- Summary: Whether we are looking at examples of sexism, LGBTQIA+ prejudice, how to talk about race, or discrimination towards people of color at work, inclusivity brings acceptance and support to everyone on the team. It brings an elevated level of respect and value to the team that will motivate and encourage your employees beyond your expectations. In addition, it will help create an inclusive workplace where people like to work. Diversity in the Workplace will take you on a journey of acceptance and inclusivity to bring a positive work environment to your employees where everyone can thrive. In Diversity in the Workplace, you will discover:
  - What diversity looks like now and how you, as a leader, can help foster a more inclusive workplace
  - The devastating fear of the unknown, own race bias examples, and why so many leaders are reluctant to change and evolve their managerial skills
  - How to be an inclusive leader and build trust and open-mindedness among your employees
  - The 7 pillars of diversity from race to sexuality so you can fully understand how to embrace acceptance and tolerance
  - Why inclusion matters -- and what you can do to build an inclusive work space
  - How to become a diverse leader to effectively build and lead a diverse team
  - Understand bias and oppression, tackle hidden biases of good people, overcome the negative influence of cognitive bias and eventually see the end of bias!

Why Are All the Black Kids Sitting Together in the Cafeteria?: And Other Conversations About Race

Author: Beverly Daniel Tatum
Summary: The classic, New York Times-bestselling book on the psychology of racism that shows us how to talk about race in America. Walk into any racially mixed high school and you will see Black, White, and Latino youth clustered in their own groups. Is this self-segregation a problem to address or a coping strategy? How can we get past our reluctance to discuss racial issues? Beverly Daniel Tatum, a renowned authority on the psychology of racism, argues that straight talk about our racial identities is essential if we are serious about communicating across racial and ethnic divides and pursuing antiracism. These topics have only become more urgent as the national conversation about race is increasingly acrimonious. This fully revised edition is essential reading for anyone seeking to understand dynamics of race and racial inequality in America.

How to Be an Antiracist

Author: Ibram X Kendi
Summary: Antiracism is a transformative concept that reorients and reenergizes the conversation about racism—and, even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. At its core, racism is a powerful system that creates false hierarchies of human value; its warped logic extends beyond race, from the way we regard people of different ethnicities or skin colors to the way we treat people of different sexes, gender identities, and body types. Racism intersects with class and culture and geography and even changes the way we see and value ourselves. In How to Be an Antiracist, Kendi takes readers through a widening circle of antiracist ideas—from the most basic concepts to visionary possibilities—that will help readers see all forms of racism clearly, understand their poisonous consequences, and work to oppose them in our systems and in ourselves. Kendi weaves an electrifying combination of ethics, history, law, and science with his own personal story of awakening to antiracism. This is an essential work for anyone who wants to go beyond the awareness of racism to the next step: contributing to the formation of a just and equitable society.