Online Courses
Change Management Tips for Leaders (16 minutes)
Change can be complicated and nuanced, but the best way to manage it is with simple and straightforward leadership. When you keep your team involved and set realistic expectations, you’ll be set up to make your change positive and long lasting. In this quick course from change management expert Dr. Eric Zackrison, learn the five best practices for how to guide your teams and organizations through change.
Leading Your Team Through Change (21 minutes)
Great leaders help their organization overcome challenges and change course. But change is hard, and anyone managing a team needs a proven playbook to help them rally their employees as they acclimate to new ideas and initiatives. In this course, join Mike Derezin as he highlights frameworks and strategies he employed as a VP at LinkedIn for guiding teams through actionable change. Throughout the course, Mike shares insights gleaned from his own years in leadership, including how to address active resisters (and manage passive ones), take pulse checks, and hold people accountable for making change happen. Upon wrapping up this course, you’ll be better equipped to lead your organization through both large and small changes.
Managing Organizational Change for Managers (1 hour, 22 minutes)
Employees want to know what their manager thinks about change. In fact, people are more likely to listen and follow a direct manager than anyone else in the organization. That's why change really does start with you. This course is for managers and leaders that need to move a team of people through organizational change. Learn the official definition of change management and get clear about your role in the process. Discover strategies to remove the discomfort of change, communicate change to different groups, reinforce skills, leverage performance management, and sustain planned change. Instructor Donna Brighton emphasizes leadership skills that can help you become a change champion—leading your team to success even when multiple changes happen at once—and make change stick.
Change Management Foundations (45 minutes)
The need to manage change successfully is more common and more important for a leader’s career than ever, and a specific roadmap for managing change is essential. In this course, instructor Scott Mautz gives you a playbook—a powerful, step-by-step approach to managing change, drawing from and building on key elements of change management models in practice today. Scott begins with a brief introduction to the field of change management and dives into the truths of leading change. He discusses how to conduct a change readiness assessment, then goes into the specific change management phases that follow. Scott details key steps and considerations of each phase, as well as what barriers to expect and overcome. He concludes with how to build a change action plan (CAP).
Books
Leading Change, With a New Preface by the Author
Author: John P Kotter
Summary: The international bestseller now with a new preface by author John Kotter. Millions worldwide have read and embraced John Kotter’s ideas on change management and leadership. From the ill-fated dot-com bubble to unprecedented M&A activity to scandal, greed, and ultimately, recession we’ve learned that widespread and difficult change is no longer the exception. It’s the rule. Now with a new preface, this refreshed edition of the global bestseller Leading Change is more relevant than ever. John Kotter’s now-legendary eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. Leading Change is widely recognized as his seminal work and is an important precursor to his newer ideas on acceleration published in Harvard Business Review.
Managing At the Speed of Change
Author: Daryl R Conner
Summary: This classic, newly updated, is an indispensable source for anyone–from mid-level managers to CEOs–who must execute key business initiatives quickly and effectively. Once groundbreaking and now time-honored, Managing at the Speed of Change has helped countless business leaders learn how to orchestrate transitions vital to their organizations’ success. Rather than focusing on what to change, this book’s aim is far more valuable: It shows readers how to change. Daryl R. Conner, founder and chairman of the consulting firm Conner Partners, is a leading expert on change management. He has served as “change doctor” for clients that include non-profit enterprises, government agencies and administrations, and Fortune 500 companies in an array of industries such as Abbott Laboratories, PepsiCo, American Express, Catholic Healthcare West, JPMorgan Chase, and the U.S. Navy. Based on Conner’s long-term research and his decades of consulting experience, Managing at the Speed of Change uses simple, easy-to-understand language and elegant visuals to explore the dynamics of change, and in doing so, teaches readers
why major change is difficult to assimilate
what distinguishes resilient individuals from those who suffer future shock
how and why resistance forms
how people become committed to change
why organizational culture is so important to the success of change
the roles most central to change in organizational settings
why powerful teamwork is at the heart of achieving change objectives, and how to foster it
ADKAR: A Model for Change in Business, Government and our Community
Author: Jeffrey M Hiatt
Summary: In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.After more than 14 years of research with corporate change, the ADKAR model has emerged as a holistic approach that brings together the collection of change management work into a simple, results oriented model. This model ties together all aspects of change management including readiness assessments, sponsorship, communications, coaching, training and resistance management. All of these activities are placed into a framework that is oriented on the required phases for realizing change with individuals and the organization.The ADKAR perspective can help you develop a new lens through which to observe and influence change. You may be working for change in your public school system or in a small city council. You may be sponsoring change in your department at work. Most importantly, ADKAR can help your changes be a success. Based on research with more than 900 companies from 59 countries, ADKAR is a simple and holistic way to manage change.
Becoming a Great Leader: Lessons from Silicon Valley
Author: Gustavo Rabin Ph.D
Summary: In Becoming a Great Leader, leading Silicon Valley business psychologist and international corporate attorney Dr. Gustavo Rabin presents dynamic, transformative tools and strategies for today's business leaders. Through the compelling stories of eight executives who have sought out his assistance, Dr. Rabin presents insightful approaches to leadership change that he has utilized with executives at Google, Intel, Linkedin, Cisco, Yahoo!, Roche, Barclays, AMD and so many other companies.
Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization
Author: Scott Mautz
Summary: Leading from the Middle: A Playbook for Managers to Influence Up, Down, and Across the Organization delivers an insightful and practical guide for the backbone of an organization: those who have a boss and are a boss and must lead from the messy middle. Accomplished author and former P&G executive Scott Mautz walks readers through the unique challenges facing these managers, and the mindset and skillset necessary for managing up and down and influencing what happens across the organization. You’ll learn the winning mindset of the best middle managers, how to develop the most important skills necessary for managing from the middle, how to create your personal Middle Action Plan (MAP), and effectively influence:
Up the chain of command, to your boss and those above them
Down, to your direct reports and teams who report to you
Laterally, to peers and teams you have no formal authority over
The Manager’s Dilemma: A Manager’s Guide to Change Management
Author: Steve King
Summary: Why do so many change efforts in our organizations fail? One of a handful of reasons … unprepared managers. Managers often feel their leaders cook up changes, unleash these changes, then expect managers to do the heavy lifting. That heavy lifting includes both coming to terms with changes personally, then getting their teams on board as well. This is the “Manager’s Dilemma”. Are managers helpless in this kind of situation? Are they set up to fail and disappoint? The answer is no. Even when senior leaders struggle to do their jobs as sponsors of change, there are plenty of things a manager can do to advance the change agenda and perhaps save the day. Steve King unpacks three key roles managers need to play in moments of change: change communicator, change coach, and change advocate …. and provides some simple tools and tactics for getting this job done.
The Engagement Equation: Leadership Strategies for an Inspired Workforce Kindle Edition
Authors: Christopher Rice, Fraser Marlow, Mary Ann Masarech
Summary: Create a culture of engagement and build high-performance culture. The Engagement Equation explains the drivers of employee engagement, and how you can use improved engagement to execute strategy, reduce costs, and meet your organizational goals. This book describes a unique engagement model that focuses on individuals' contribution to a company's success and personal satisfaction in their roles. Aligning employees' values, goals, and aspirations with those of the organization is the best method for achieving the sustainable employee engagement. The Engagement Equation is designed to provide a framework that will help you move the needle on engagement.
Explains how to plan and execute a sustainable organization-wide engagement initiative
Shows how to avoid the engagement survey analysis-paralysis trap
Shares ways to align employee contribution with strategy
Encourages leaders to pay attention to and better understand your organizational culture, and much more
Ultimately, it's the daily dynamics at play in your team, your division, and your organization that matter most.
Quick Guides & One-Pagers
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