Privacy Policy

MagicMeltChocolates Privacy Policy

Last Updated: 2025/10/18

Introduction

This Privacy Policy describes how MagicMeltChocolates ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the "Site". We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

We collect personal information you provide directly to us when you create an account, place an order, sign up for our newsletter, or contact us. This may include: A. Identity & Contact Data: Name, email address, billing address, shipping address, and phone number. B. Financial Data: Payment card details (processed securely by Razorpay or other PCI-compliant third-party payment processors), and transaction history. C. Technical & Usage Data: IP address, browser type, pages viewed, time spent on the Site, and referring website (collected via cookies and analytics).

How We Use Your Information

We use your personal information for the following purposes: A. Order Processing & Fulfillment: To process your order, confirm your purchase, handle payments, and arrange for the shipping of your products (chocolates, cake pops, etc.). B. Communication: To send you transaction notifications, delivery updates, and respond to your customer service inquiries. C. Marketing: To send promotional emails about our products, special offers, and new launches (you can opt-out at any time). D. Security & Fraud Prevention: To protect our Site and customers from fraudulent transactions and unauthorized access.

Sharing Your Personal Information

We share your personal information only with trusted third parties necessary to operate our business and provide services: A. Payment Processors (e.g., Razorpay): To securely process payments and prevent fraud. B. Shipping & Logistics Partners: To facilitate order delivery. C. Service Providers: Cloud hosting, website analytics, and email marketing services. D. Legal Compliance: If required by law, to comply with a court order, or to protect our rights and safety. E. Print Shops: To print your photo for custommizations. Note: We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All financial transactions are processed through secure gateway providers and are not stored or processed on our servers.

Your Rights (Opt-Out)

You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the details below. You can also unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link in the email.

Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us by e-mail at indhumanoj225@gmail.com.