Frequently Asked Questions

How do I manage my shift (starting, ending, and going on break)?

• Firstly, run the "/duty manage" command in the supervisor-commands channel, open the dropdown menu and select "Whitelisted LEO". Toggle the "On-Duty" button to start your shift, toggle the "Toggle Break" button to start your break (to end your break and continue your shift toggle the "On-Duty" button again), and to end your shift toggle the "Off-Duty" button.

How do I transfer departments?

• You can transfer departments every 14 days (2 weeks) via callsign-requesting. Before submitting a request for a department transfer, ensure that the department is not closed and that you have followed all the listed guidelines and information in the pinned messages. 

How do I request a callsign?

• You can request a supervisor callsign via callsign-requesting. Before submitting a callsign request, ensure you have read and followed all the listed guidelines and information in the pinned messages. 

How do I log an arrest?

• To log an arrest, take a screenshot of the suspects mugshot and run the "/log arrest" command in the supervisor-commands channel. Insert the screenshot in the dedicated area for it and press enter/send. Next, fill out the boxes that have appeared on the screen (for the sections which require you to provide usernames, please put the exact Roblox usernames). After you have done so, click the "Send" button listed below and it will send the log to the dedicated channel.

How do I log a traffic stop?

• To log a traffic stop, take a screenshot of the traffic stop and run the "/log traffic-stop" command in the supervisor-commands channel. Insert the screenshot in the dedicated area for it and press enter/send. Next, fill out the boxes that have appeared on the screen (for the sections which require you to provide usernames, please put the exact Roblox usernames). After you have done so, click the "Send" button listed below and it will send the log to the dedicated channel.

How do I log an incident?

• To log an incident, take a screenshot of the incident and run the "/log incident" command in the supervisor-commands channel. Insert the screenshot in the dedicated area for it and press enter/send. Next, fill out the boxes that have appeared on the screen (for the sections which require you to provide usernames, please put the exact Roblox usernames). After you have done so, click the "Send" button listed below and it will send the log to the dedicated channel.

How do I log a pursuit?

• To log a pursuit, take a screenshot of the pursuit and run the "/log pursuit" command in the supervisor-commands channel. Insert the screenshot in the dedicated area for it and press enter/send. Next, fill out the boxes that have appeared on the screen (for the sections which require you to provide usernames, please put the exact Roblox usernames). After you have done so, click the "Send" button listed below and it will send the log to the dedicated channel.

Is logging required to do?

• Yes, logging is indeed required to be done by all supervisors whilst engaging in any event which can be logged. Logs will be used for promotions and if you have many hours and/or days of shift time for the month but have little to zero logs with your name included you could be excluded from promotions. Logging is also used to check on activity as a supervisor, if you are simply going in-game and on-duty and patrolling without engaging in any sort of events that can be logged you will be deemed inactive.

Am I supposed to log supervisor calls?

• Yes, you should be logging supervisor calls/requests. If it is for assistance in a traffic stop you can simply log it as a traffic stop or if it is another sort of event then you can log it as what you deem to be fit.

When are supervisor promotional waves held?

• Supervisor promotional waves are held normally at the end/start of every month. This can/will vary on each department as they will decide when they will publish their promotions. Promotions are handed out at random at times for special occasions if the department heads believe a supervisor shall receive a promotion.

What is Supervisor of the Month, and what are it's perks?

• Supervisor of the Month (SOTM) is voted upon all supervisors to pick one person from each of the three departments to withhold the title of "Supervisor of the Month" for the duration of that month. Being picked by your fellow supervisors means that your hard work has been recognized by a majority of them and that they would like you to have the chance at the title. The perks of SOTM are receiving the Supervisors of the Month role (with a role icon), access to HICOM Chat to be able to represent your department and bring new ideas to the table that your colleagues agree with, ability to recommend promotions for your department, ability to use any callsign you wish to use that is not taken by a fellow supervisor.

What is the quota for supervisors?

• The monthly quota is 4 hours a month to not be deemed inactive but 9 hours is required for promotions. Failing to reach 9 hours will result in low chances of promotions each month.

How do I request an LOA (Leave of Absence) or RA (Reduced Activity)?

• Run either the "/loa request" or "/ra request" command via supervisor-commands and fill out the arguments listed. For the length, you will be required to use the suffix for the duration. ("3" = 3 seconds ; "3s" = seconds ; "3m" = 3 minutes ; "3d" = 3 days ; "3w" = 3 weeks ; Months do NOT work, use days instead ; "3y" = 3 years)

• Section Written By: Asst. Sheriff Naddy - LVMPD