As mentioned in the “Online Courses” page, fostering social presence to promote scaffolding between peers requires some definitive course design strategies. But how can online instructors improve their own social presence and scaffold their students? Welk (2006) emphasizes that scaffolding in both face-to-face and online contexts is best applied when the instructor adopts the role as a facilitator. In other words, they should be viewed as the “guide on the side” rather than the “sage on the stage”.
Timely feedback from online instructors can be a hit or miss depending on the instructor. On MOOCs platforms where participant numbers are incredibly high, individual feedback can be virtually impossible (Cho et al., 2016). Without giving feedback, however, simply amounts to a “one-way information dump or broadcasting” (Suen, 2014). The MOOC would essentially be like the thousands of free how-to videos on Youtube and Khan Academy.
1) Monitor student progress and participation.
2) Encourage students to seek necessary help.
3) Post regular announcements to communicate expectations in interactive activities.
4) Participate in discussions by replying to students, summarizing discussions or asking students questions.
5) Recognize students’ contributions by thanking students for their contributions.
6) Provide regular feedback.
(Cho et al., 2016; Cho & Summers, 2012)
7) Break down assessments.
8) Aligning Assessments
9) Provide examples of exemplary work or lacklustre work.
10) Chunking Instruction Material
11) Metacognition
(Huang, 2017; Shaw, 2019; Welk, 2006)