The SACD also known as dispatch is the heartbeat of LSDoJRP's emergency operations. Dispatch Handlers handle 911 calls, monitors active units and coordinate responses between law enfrocement, fire, ems and civilian scenes. Every operation in the state starts with dispatch, ensuring structure, realism and proper radio communication across all departments

Command Oversight

• Communications Director

• Senior Dispatcher

SACD Duties:

• 911 Call Management, receives, logs and prioritizes emergency and non emergency calls through Sonoran CAD & Sonoran Radio

• Resource Allocation, Assign appropriate units (LEO, Fire or EMS) based on call type, priority and proximity

• Radio Communications, maintain clear, professional communication and ensure radio discipline

• Incident tracking, update and manage ongoing incidents, unit statuses and call logs

• Inter-Department Coordination, Relay information between law enforcement, ems and fire during active scenes

• Operational Oversight, monitor statewide patrols and ensure every emergency is properly staffed and recorded

Training Requirements

All dispatchers must complete the following training

• Phase 1 - Dispatcher Orientation, Covers CAD Usage, radio procedures and priority management

• Phase 2 - Live Scenario Evaluation, Conducts supervised dispatching during active patrols

• Quarterly Quality Review, ensuring ongoing adherence to communication and professionalism standards