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Company: Cole Manufacturing Company
Challenge: An electrical safety problem has been identified in one of the production areas. Employees cannot recognize potential hazards, identify equipment that is defective, and are not reporting anomalies promptly, if at all.
Solution: The training focuses on recognizing potential hazards, identifying defective equipment, and understanding the importance of reporting any anomalies promptly.
Tools Used: Articulate Storyline 360
Click on image above to view course
Click to view Design Doc, Storyboard, Job Aid
Company: RKCorporation
Challenge: Despite the importance of clear communication, employees in project meetings are not effectively utilizing active listening skills. This lack of active listening has resulted in several issues: misinterpretation of instructions, reduced team collaboration, client dissatisfaction, and employee frustration and morale issues.
Solution: The training focuses on the components of active listening, developing skills for active listening, and integrating active listening skills into the professional setting.
Tools Used: Articulate Storyline 360
Company: [Confidential]
Challenge: The apartment complex is seeing a large turnover in residents due to a lack of understanding by the office staff of the importance of retaining residents.
Solution: Throughout the course, learners gain insight into the Resident Retention Strategy, proper ways to engage with residents, how to use feedback to improve processes, and the steps in the lease renewal process.
Tools Used: Articulate Rise 360