Last updated: 22 July 2026
LocalReach respects your privacy. This Privacy Policy explains what information may be collected through the LocalReach mobile application, how it may be used, and the choices available to users.
By using LocalReach, you agree to the practices described in this policy.
Depending on how you use the app, LocalReach may collect the following information:
• Name
• Email address
• Phone number
• Location
• Authentication information
• Saved-provider information
• Recent service interactions
Service providers may submit:
• Name
• Phone number
• WhatsApp number
• Email address
• Service category
• Business or service description
• Location
• Address
• Experience details
• Availability
• Registration information
• Supporting information submitted for verification
The app may record limited activity required to operate its features, including:
• Searches
• Provider profiles viewed
• Providers saved
• Calls or WhatsApp actions initiated
• Reports submitted
• Account and service activity
• Technical error information
LocalReach does not record the content of telephone calls or WhatsApp conversations.
Information may be used to:
• Create and manage customer accounts
• Process provider registrations
• Display approved provider profiles
• Help customers find relevant local providers
• Maintain saved and recent provider records
• Manage reports and complaints
• Prevent misuse, fraud, or unauthorized activity
• Improve app performance and user experience
• Communicate service-related information
• Comply with legal requirements
LocalReach may use Google Firebase services, including Firebase Authentication and Cloud Firestore, for account authentication, database storage, and app operations.
Information stored through these services may be processed according to Google’s applicable privacy and security practices.
LocalReach may allow users to initiate a telephone call or WhatsApp conversation with a provider.
The app opens the appropriate phone or WhatsApp application. LocalReach does not control the privacy practices of telecommunications operators, WhatsApp, or other third-party services.
LocalReach does not sell users’ personal information.
Information may be shared only when reasonably necessary:
• With service providers when a user directly contacts them
• When approved provider information is displayed to customers
• With Firebase or other service providers used to operate the app
• To comply with legal obligations
• To protect users, LocalReach, or the public
• To investigate misuse, fraud, or security incidents
Approved provider information may be visible to app users.
This may include the provider’s:
• Name
• Service category
• Phone number
• WhatsApp number
• Location
• Business description
• Other submitted details approved for display
Providers should submit only information they are comfortable making available to customers.
Reasonable technical and organizational measures are used to protect stored information.
However, no internet-based system or electronic storage method can be guaranteed to be completely secure.
Users are responsible for protecting their login credentials and should not share passwords with others.
Information may be retained for as long as needed to:
• Operate the account
• Provide app services
• Manage provider records
• Resolve reports or disputes
• Meet security and legal requirements
When an account is deleted, related information will be deleted or anonymized where reasonably possible, except when retention is required for legal, fraud-prevention, security, or record-keeping purposes.
Users may request or initiate account deletion through the LocalReach app or through the Account Deletion page on this website.
Deletion may remove account information and associated user data, subject to legal, security, and operational retention requirements.
LocalReach is not intended for children who are not legally able to create an account or enter into service arrangements independently.
The app does not knowingly seek to collect personal information from children in violation of applicable law.
A parent or guardian who believes that a child has provided personal information may contact us to request review or deletion.
Users may:
• Update available profile information
• Stop using the app
• Remove saved providers
• Request account deletion
• Contact LocalReach regarding privacy concerns
Future versions of LocalReach may introduce city-based services, ratings, reviews, recommendations, or AI-assisted features.
Where such features involve additional data collection or processing, this Privacy Policy and the Google Play Data Safety declaration will be updated before or when those features are introduced.
LocalReach may contain links or actions that open third-party applications or services.
LocalReach is not responsible for the privacy practices, content, or security of those third-party services.
This Privacy Policy may be updated periodically.
The revised policy will be published on this page with an updated effective date.
For privacy questions, account requests, or complaints:
Phone: +91 8639339700
Email: localreachsupport@gmail.com