Purchasing
The Veros One includes free CONUS shipping.
Please add $800 for Verito-1 Headphone option.
Products are built to order. Shipping charges will be invoiced.
Return/Refund Policy
We want our internet customers to have the opportunity to listen to music played through our products before being finally committed to their purchase. To this end, if you purchase an LKV product through this website, you have 30 days from the date we ship the product to you to listen to it in your own system. We don’t think that, after hearing music played through one of our amps or preamplifiers, you will want to part with it. But, if you do, return it to us and we will refund your full purchase price. These are the conditions that apply:
1. You must have purchased your LKV product through this website. Refunds will be made only to the original purchaser.
2. You must call or email us within 30 days of the date on which we shipped the product to you to advise us that you wish to make the return for a refund.
3. Within the same 30-day period you must ship the product to us at the following address via UPS second day air service, insured for the full purchase price. You pay the shipping and insurance.
LKV Research, LLC
19 Randall Farm Road
North Conway, NH 03860
4. Upon receipt of the product in new condition, LKV will credit the full purchase price (exclusive of shipping/insurance costs) plus any sales tax to your credit card or PayPal account. No refund will be made for a product that is not in new condition, but we will ship such a product back to you at our expense.
Warranty
LKV Research, LLC warrants LKV audio components to be free from defects in materials and workmanship for two years from the date the original purchaser bought the unit from an authorized dealer or through the LKV website. Normal wear and maintenance are not covered by this warranty. During the warranty period, LKV Research, LLC will repair defective units without charge subject to the following:
1. The unit must not have been altered or modified and must not have been damaged through misuse, abuse, accident, negligence or improper operation.
2. The unit, together with proof of original purchase, must be shipped to LKV Research or other service facility designated by LKV in packing adequate to protect it from damage en route with freight and insurance costs prepaid by the owner. Prior to shipping the unit, the owner must contact LKV to obtain a return authorization number. After repair the unit will be returned to the owner at any location within the United States, freight and insurance prepaid by LKV.
Where and to the extent permitted by law, the liability of LKV Research, LLC is limited to that provided by this warranty. NO OTHER WARRANTY, EXPRESS OR IMPLIED IS MADE BY LKV RESEARCH. ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF “MERCHANTABLILITY” AND “FITNESS FOR A PARTICULAR PURPOSE” ARE DISCLAIMED TO THE EXTENT THAT THEY EXCEED THE TERMS AND TIME LIMIT SET FORTH IN THIS WARRANTY. LKV RESEARCH SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some States do not allow the exclusion or limitation of incidental or consequential damages, or the limitation of how long an implied warranty lasts, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights that vary from State to State.