Project Abstract: Target stores describes its mission as aimed at serving communities of diverse backgrounds. Through informal observations and interviews, I learned that while the semiotic landscape of one of Target's stores aptly provides for able-bodied guests with vocal and hearing abilities, people who may be DeafBlind and/or have other accessibility needs may find the store challenging to navigate.
Semiotic map above: This is a layout of the Target store located in Buena Park, CA. I took images of each section of the store and created a spacial outline. Each section is color-coded. The orange area is where Braille can be found throughout the store. The front of the store that stretches from the entrance to the $1/$3 section and guest services is known as the "Bullseye".
The person I interviewed, "Angie" (a pseudonym), explained that she works in the Bullseye and is the first employee guests typically interact with. Some of the notes on the map include details about the specific area. I have also included with the map a legend (at the bottom right corner of the map) to indicate what each color represents.
Project Abstract: The Trader Joe's grocery store creates a fun and colorful environment, with visual themes and phrasing that is palpable as soon as customers enter the store. Using detailed observations and an informal interview with a store associate, I was able to explore the semiotic landscape of a Trader Joe's location. I took notice of the store's branded signage, and how the store is designed to optimally cater to able-bodied customers.
Semiotic map above: Here is the interior of the Trader Joe's store that I visited. The layout of this map is as follows: The color purple symbolizes the different aisles in the store, while the different colors of the word "sign" indicate the store's uniquely colored signage. Yellow symbolizes the floor, shelves, and colors of the registers in the store. Lastly, fuchsia indicates the locations of the store's entrance and exit.
Project Abstract: Seafood City is the largest supermarket chain in the United States catering mainly to Filipino/Asian customers. The supermarket offers a wide variety of seafoods, meats, fresh fruits, snacks and drinks, baked goods, health and beauty products, household and kitchen brands from both the Philippines and Asia, more broadly speaking. For this project, I explored the Seafood City supermarket in Carson, California, and focused on how the store draws upon customers' sense of nostalgia for their Filipino homeland to create a pleasant and culturally responsive shopping experience.
Semiotic map above: Overview of the interior of the Seafood City supermarket in Carson, California. When you first walk into the store, you are immediately greeted with the miscellaneous table filled with "ON SALE" items and a digital screen overhead, which shows images of what is currently on sale in the store.
Seafood City is always bustling with customers who are originally from the Philippines, as well as people of other ethnic and national origin. Catering to these different speech communities creates a need for signage in both Tagalog and English throughout the store. The smells of both cooked and fresh foods indicate to customers that all of the prepared meals--and their ingredients--are fresh and ready to be served or picked up. The colors of the store's walls brighten up the space, which helps to make it a very welcoming environment.