Reflections by the participants

Rinor Muja

7 recommendations for a Roadmap on Data Governance in Kosovo

To fully realize the promise of digitization and improve digital service delivery in Kosovo, a strong data governance framework must be established. This roadmap includes seven ideas to help Kosovo build a successful data governance plan. A well-defined data governance strategy is critical for Kosovo to realize the full potential of digital service delivery.

Kosovo should form a National Data Governance Committee comprised of important players from government agencies, regulatory authorities, and the commercial sector. This body could be in charge of developing and executing data governance policies, strategies, and standards. Data privacy, security, ethics, and interoperability should all be part of the committee's mandate.

The National Data Governance Committee should oversee creating a comprehensive data governance framework. This framework should outline the data management principles, rules, and processes for all industries. Roles and duties, data quality standards, data sharing methods, and systems for verifying compliance with data protection rules should all be outlined.

Kosovo's data protection legislation should be reviewed and updated to correspond with worldwide best practices, such as the European Union's General Data Protection Regulation. Establishing explicit criteria for data collection, processing, storage, and sharing (ie Data Altruism) should be part of this. Adequate protections for individuals' privacy rights, such as processes for gaining informed permission and secure management of personal data, should be put in place. To support successful digital service delivery, the establishment of interoperability standards protocols for data sharing across government entities should be prioritized. This will allow for seamless data interchange, minimizing duplication of work and increasing efficiency. To build a standard interoperability platform and data sharing norms, the National Data Governance Committee should collaborate closely with important parties. In order to ensure the successful execution of data governance measures, Kosovo should create a specialized Data Management Office. This office will be in charge of managing data governance operations, coordinating data-related initiatives, and ensuring that data governance policies and standards are followed. The Data Management Office should also provide government entities with data management training and assistance.

To fully capitalize on the potential of data, Kosovo must engage in developing data literacy and analytical skills among government personnel, but most importantly Critical Thinking skills. Training programs for data literacy, data analytics, and data-driven decision-making should be established. Partnerships with educational institutions and industry professionals can also assist bridge the skills gap and develop a data-driven culture in government.

Effective data governance requires collaboration between the public and commercial sectors in public-private partnerships. Kosovo should foster public-private partnerships to increase data exchange, innovation, and data infrastructure investment. Engaging private-sector partners will allow them to harness their skills and resources, creating a data ecosystem that benefits both the government and the business community.

Zana Gojani & Gresa Deda

Mapping Key Stakeholders in Data Governance in Kosovo

In the context of Kosovo, an emerging nation striving to enhance its data governance practices, it is essential to identify and map the key stakeholders involved in, or who should be involved in, data governance. Effective data governance in Kosovo requires the active involvement of a diverse range of stakeholders. By identifying and mapping these stakeholders, we can ensure comprehensive representation, encourage collaboration, and build a robust data governance framework that respects privacy, protects data subjects, and facilitates responsible data use. Recognizing the crucial roles of government institutions, civil society organizations, the private sector, academia, citizens, and international partners is essential in shaping a sustainable and inclusive data governance ecosystem in Kosovo.

Government Institutions and Agencies:

Government institutions, including ministries, regulatory bodies, and public agencies, hold significant responsibility in data governance. The Ministry of Internal Affairs (The Agency of Information Society of Kosovo - AIS) and Information and Privacy Agency, for example, may oversee policy development and enforcement related to data protection, privacy, and information security.

Civil Society Organizations and Advocacy Groups:

Civil society organizations and advocacy groups serve as important stakeholders in data governance. They play a vital role in raising awareness about data protection and privacy rights, advocating for transparent and ethical data practices, and acting as watchdogs to ensure accountability and such contributing to shaping data governance policies that align with the interests and rights of the citizens.

Private Sector and Industry:

The private sector, encompassing various industries and businesses, holds a significant stake in data governance. Companies that collect, store, process, or analyze data have a responsibility to protect individuals' privacy and maintain data security. Involving the private sector ensures that data governance policies are practical, adaptable, and aligned with business requirements.

Academia and Research Institutions:

Universities can offer educational programs and courses on data governance, privacy, and ethics, creating a skilled workforce equipped with the necessary knowledge and expertise. Collaboration between academia and other stakeholders fosters evidence-based policy development and supports continuous improvement in data governance practices.

Data Subjects and Citizens:

Citizens' feedback and active participation through public consultations or citizen advisory boards can enhance the legitimacy and accountability of data governance practices.

International Organizations and Donors:

International organizations and donors, such as the European Union, United Nations agencies, and other bilateral and multilateral partners, can support Kosovo's data governance efforts through technical assistance, capacity building, and funding. These stakeholders provide expertise, share best practices from other jurisdictions, and promote harmonization with international data protection standards. Collaborating with international partners strengthens Kosovo's position in the global data governance landscape.

Fatlinda Daku

My top 7 recommendations for a Roadmap on Data Governance in Kosovo

1. Develop mechanisms for monitoring and evaluating the effectiveness of data governance initiatives and use feedback and insights to refine and improve the data governance roadmap over time.

2. Establish clear roles, responsibilities, and accountability mechanisms for data governance within the government and across relevant sectors.

3. Promote awareness and education on data privacy rights and responsibilities among individuals and organizations.

4. Encourage partnerships and collaborations with private sector organizations to leverage their expertise, technologies, and resources in data governance initiatives.

5. Incorporate AI skills development and capacity building initiatives into the data governance roadmap.

6. Develop specific data governance policies that address the unique challenges and requirements associated with AI.

7. Organize public consultations, workshops, and forums to gather input from citizens, civil society organizations, and other stakeholders on AI-related and data governance policies.

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