Navigation

1. Course purpose

The purpose of this course is to share the expert knowledge how to manage and scale collaboration in the most effective way.

It means that:

we build strong team quicker with more joy;

we involve more great professionals easier with no conflicts;

we create more valuable solutions with high impact;

we reduce time and money costs for realisation;

we scale collaboration culture and mindset inside and outside of the organisation.


Course team has prepared initial materials and wishes to co-create it with you.

2. Glossary

New collaboration and other key terms

New collaboration – modern pragmatic way of thinking and doing, includes flexible mindset, set of principles (collaborative culture) and tools that enable building multi-cultural, cross-expertise, cross-ages teams all over the world, which give a strategic power and open new opportunities to create and develop new critical assets for persons, teams, communities and ecosystems with no limits.Β 

Collaboration project – a project that has a clear goal, deadlines and criteria for successful implementation, built on the basis of collaboration, when the participants are focused both on achieving the goals of the project and on development, strengthening reciprocity between themselves.

The project sponsor is the initiator of the project, the setter of goals and the beneficiary of results, the source of the initial set of assets (including knowledge and support) for realisation.

The project leader is the person who accepts the goal and main challenge from the sponsor and is responsible for the project results. Forms the implementation plan, sets the direction of the project, brings people together and inspires the team. The project manager exemplifies a collaborative culture, at the beginning may be the main facilitator and engine, but gradually distributes these roles among team members.

Trust – Assured reliance on the character, ability, strength, or truth of someone or something (Merriam Webster Dictionary)

3. Practice session

How to build communication and connection in multi-cultural cross-expert team?Β 

How to overcome collaboration barriers effectivelly and manage collaboration properly?

5 sessions, 8 teams. Let's do it!

Preparation. Session 7 (March, 28th)

a) Distribute the role – please check roles in your team (you agreed it on the first practice (Session 3), change it if you wish. Also, you need to choose the Team Representative – the person who will be responsible for the communication with experts.

b) Agree on the fundamental elements of communication strategy:

The channel for your communication between sessions

The frequency of your communicationΒ 

The main rules of communication (upto three rules)

c) Create the key topic of the first episode of your show based on the hottest collaboration Challenge for your team (you can choose something from a Challenge map or add new. The key is to choose the topic which will be interesting for your team, the question which all of you would like to answer)

Case. Please, read it carefully and choose the most appropriate role for yourself

Case conditions


You are the team behind a popular science show about culture and knowledge, the key drivers of development (both companies and countries) within a global broadcaster.

In total, the company employs several thousand employees, releasing about 50 various projects and regular programs a year.


Your goal is to create a new show format and lead the rating of popular science programs.


Your team:



As part of our practical exercises, you will assign roles to each other and create your own version of the program about the value of KM and a collaborative culture. In the team, you have to set up communications, accept the concept and implement it.


Each practical lesson you will face new challenges for which you will have to find a solution.


Thus, the results of practical exercises will be:

a) ways to overcome barriers that hinder effective cooperation formulated by you and supplemented by course experts

b) experience of cooperation in a cross-expert, geographically distributed multi-cultural team

c) ideas on how to talk about culture, collaboration and KM in an engaging way.

Teams distrubution

Preparation. General

Timing of practice sessions


5 minutes – orientation on the topic of the session

25-30 minutes – teamwork, case solving, development of collaboration technologies

20-25 minutes – team presentations, cross-audit, compliments and improvements from participants and experts

5 min – session summary and key take-aways


Recommendations for preparing for the practical session:


(1) Be in a quiet, calm place where you feel comfortable talking.

(2) Connect with video and audio for complete interaction. The basis of the session is interactive interactions in groups, where participants create a solution together.

(3) We recommend using computers and tablets rather than mobile phones. This will provide an opportunity for full-fledged interaction both in Zoom and in documents.

(4) Reserve time for only one goal – learning about collaboration. Switching to other tasks or communications will interfere with your perception significantly reduce efficiency.

(5) The ZOOM link will be launched 10 minutes before the meeting to test the connection.

4. The course expert team (curators, keynote speakers, case authors)

CEO, Intelligent Answers
Dr. Arthur Shelley

Research Director, YourStory
Madanmohan Rao

KMGN leader, "The future of KM"
Dr. Moria Levy

Founder, SKIMC
Vadim Shiryaev

Co-founder, PRKVADRAT
Paul Dedkov

Chair, KMGN
Faiz Salemat

Leader, GPEP
Olga Smirnova

Co-leader, GLINK community
Sergey Voynov