Support Center
We are dedicated to providing the best experience for students, parents, and teachers. If you encounter any technical issues or have questions regarding the curriculum, please don't hesitate to reach out.
Contact Our Support Team
Email: lukaslutzz0(at)gmail.com
Response Time: We aim to respond to all inquiries within 24 to 48 hours.
Frequently Asked Questions (FAQ)
How do students access the app?
Students log in using a unique Class Code, their first name, and a password provided by their teacher or parent. No personal email address is required for children.
Does the app save progress offline?
Yes. All mathematical progress is saved locally on the device and will automatically sync with our secure servers as soon as an internet connection is established.
How can I manage or reset passwords?
Students: Please contact your teacher or parent to reset your profile password.
Teachers/Parents: You can reset your password at any time via the "Forgot Password" link on the login screen.
How do I delete my account?
In compliance with Apple’s guidelines, you can delete your account and all associated data directly within the app. Navigate to Settings > Account > Delete Account. Alternatively, send an email to lukaslutzz0(at)gmail.com with your request, and we will process the deletion within 7 days.
Responsible Entity:
Lukas Meili, Zwinglistrasse 3, 9000 St. Gallen, Switzerland.