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What is in the customer service agreement?
During the signup process, you are shown as a client a Customer Service Agreement.
What is in the customer service agreement?
During the signup process, you are shown the customer service agreement which is a legally binding document between an NDIS Participant and Provider including Plan Manager.
A signed Service Agreement between you and your customer (or nominee), stating you’re allowed to collect sensitive information and outlining your commitment to keep this information safe and giving you consent to access The participant's NDIS Plan and the plan via the NDIS portal should be switched to give access to my plan manager.
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