How long are sessions?

Individual sessions are 45 or 60 minutes.  

How often are sessions?

Everyone is different in terms of how often they need to come to therapy.  Typically, at the beginning of treatment it is recommended that we meet weekly.

How does virtual care work?

I use a secure HIPAA compliant platform to host video sessions with clients. 

What happens during a therapy session?

Each therapy session is different, depending on the goals and needs of the person. At first, we'll discuss what you want to accomplish by working together and lay out a plan on how to achieve your goals. Occasionally, we'll also give you assignments to help you direct your progress. We'll work together to discover what obstacles are in your way and figure out how to overcome them. With each session, we'll revisit your goals and see what steps are needed to achieve them.

What is the difference between supervision and consultation?

Consultation is similar to supervision, but does not count towards clinical supervision hours needed for licensure. 

Do you take insurance?

Like many private practices, we accept all insurance plans as out-of-network providers. If you have a PPO type plan and want to submit a claim for out-of-network reimbursement, I can give you a receipt so that you can submit a claim.  I also accept Aetna, Cigna, Oscar, Oxford & United Healthcare.

How do you find out if you have out-of-network benefits?

Call the number on the back of your health insurance card listed under Member Services. 

You can ask them the following questions:

1) Do I have out-of-network outpatient mental health coverage? 

2) Is Telehealth services covered?

3) What is my out of network deductible? How much of my deductible has been met? 

4) What percentage of outpatient psychotherapy sessions are covered per session?

5) What is the process for submitting claims?

We will provide you with monthly invoices that will include all of the necessary information for your claims to be processed.

How does payment work?

Payment will be collected prior to service.

What is your cancellation policy?

If you need to cancel your appointment please let me know within 48 hours in advance to avoid the cancellation fee.  If you have to cancel a paid session and you do so within 48 hours you can reschedule the session for another day; session must be made up within 30 days. Refunds will not be provided.

If you are using health insurance to cover mental health services, please remember that your insurance does not cover for missed sessions or late cancellations, therefore, you are responsible for the no show/ late cancellation full fee.

Do you provide a free initial consultation?

I offer an initial 15-minute virtual consultation. You would have an opportunity to ask me questions, explain your motives for seeking therapy, and to get a feel for me as a therapist. In the event that you/we decide we are not a good fit; or the reason behind you seeking treatment is beyond the scope of my practice, I can suggest alternative referral sources.

I provide a free 20-minute phone consultation to explore your interest in clinical consultation.

Confidentiality

A therapist and client relationship mandates the therapist to keep all records confidential. The therapist must exercise client privilege. Any information obtained during the therapeutic relationship can not be disclosed without clients written consent. All records are kept confidential. However, it is required by law for therapist to report child abuse, dependent adult abuse, elder abuse and threats of physical harm to others.

Please tell me about your privacy policy

We value your privacy. Your personal information will be kept confidential and will never be sold to third parties. It will only be used for communications of your request related to the services provided by KB’s Lighthouse Counseling Services, LCSW, P.L.L.C.