Embedded Files
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Reducing Unconscious Bias in the Hiring Process
Reducing Unconscious Bias in the Hiring Process
The Problem: Comtis is growing and preparing to hire ten additional sales professionals. The current hiring processes need to reflect research-based best practices surrounding objectivity and consistency. Job descriptions could be clearer, there are no rubrics for evaluating candidates, and there is no standardized process for interview questions, leaving room for inconsistency and bias.
The Solution: After completing this eLearning course, hiring teams will implement more objective and inclusive hiring procedures, resulting in a 10% larger pool of applicants and a more diverse pool of candidates who match available demographic data from HR, are selected for interviews, and are hired for positions.
Highlights: Scenario-based learning, custom drag-and-drop knowledge checks, tabs, flip card interactions, markers, and accordion interaction.
Tools used: Articulate Storyline, Canva
Madison Humane Society Volunteer Dog Walker Training
Madison Humane Society Volunteer Dog Walker Training
The Problem: Madison Humane Society is a non-profit rescue shelter run primarily by volunteers. An initiative with local schools has increased the number of volunteers, and the number of dogs has increased due to a recent facility renovation. This training will ensure all new volunteers follow proper protocols to safely remove dogs from kennels and walk them in a way that reinforces leash training to prepare dogs for adoption.
The Solution: Through a custom eLearning course, volunteer dog walkers will learn to reinforce good behavior and ensure their safety and that of the dogs when taking a dog for a walk. Reinforcing good behavior for the dogs during each walk will prepare them for adoption, creating a higher adoption rate amongst dogs housed in on-site kennels.
Highlights: Custom drag-and-drop knowledge checks, tabs, flip card interactions, markers, scenario-based final assessment.
Tools Used: Articulate Rise, Canva
Pivot Tables for Sales Data
Pivot Tables for Sales Data
The Problem: Sales team professionals are responsible for tracking, analyzing, and reporting sales data. They typically work with large datasets in Excel to monitor performance, trends, and customer insights. The group includes individuals with varying levels of Excel proficiency, ranging from basic to intermediate, who use Excel regularly but may need to become more familiar with advanced features like Pivot Tables. Their primary goal is to enhance data analysis efficiency, quickly generate reports, and make data-driven decisions to improve sales strategies.
The Solution: Through a brief video tutorial, sales team members will learn to create pivot tables using existing sales data. The sales team can access the video from any location as they create their reports and refer back to it for quick guidance.
Highlights: Screen recording, call-out animations, zoom on key features, keystroke annotations.
Tools Used: Techsmith Camtasia
Unlock the Power of Square Breathing
Unlock the Power of Square Breathing
The Problem: Customer service representatives, sales teams, and project managers frequently face tight deadlines and high pressure. Employee annual surveys indicated a higher-than-average stress level among team members and a need for more familiarity with stress management techniques. Their primary needs are to learn quick, practical strategies to manage stress and improve focus during work hours.
The Solution: Through a brief video tutorial, team members will learn about square breathing and practice it in real time. They can access the video from any location and refer to it for fast guidance.
Highlights: Character-driven story, practice visualization, custom characters.
Tools Used: Vyond
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