I take a strategic, learner-centric approach to content design—creating impactful, results-driven experiences that align with real business needs. My process begins with deep analysis of employee workflows, performance goals, and the client journey to ensure content is not only engaging, but directly supports operational outcomes.

I specialize in developing scalable onboarding programs, scenario-based training that promotes critical thinking, microlearning, and just-in-time performance support tools. I leverage a range of instructional methodologies (ADDIE, SAM, Gagné, Bloom’s) and technologies to deliver relevant, accessible, and actionable learning.

By collaborating closely with SMEs, business leaders, and cross-functional teams, I design content that empowers learners to act with confidence, clarity, and precision. I also prioritize continuous improvement, using data analytics to measure learner engagement, knowledge retention, and behavior change—refining content to drive sustained performance over time.

PLEASE NOTE - MANY ITEMS HAVE BEEN EDITED TO REMOVE PROPRIETARY COMPANY INFORMATION 

PLEASE NOTE - MANY ITEMS HAVE BEEN EDITED TO REMOVE PROPRIETARY COMPANY INFORMATION