Motivated and innovative Learning & Development professional with a versatile background in instructional design and training delivery. Offers advanced knowledge of learning theories, instructional models, and delivery modalities with a focus on practical, results-oriented application. Known for a strong technical aptitude and the ability to quickly master new systems and tools, identify user needs, and translate complex concepts into accessible learning experiences.
Passionate about developing people, delivering results, and continuously learning, I bring a unique blend of emotional intelligence, strategic thinking, and execution. With strengths as a Coach and Empathizer, I build trust, foster team growth, and drive inclusive development. My Philomath mindset pushes me to seek knowledge and simplify complexity, while my Self-Believer and Deliverer strengths turn ideas into action and outcomes.
I collaborate effectively with senior leadership, directors, and cross-functional teams to identify root causes, uncover training needs, and recognize strategic opportunities. I’m skilled at setting clear project goals, managing milestones, and leading post-implementation evaluations to fuel continuous improvement. Known as a trusted advocate for both internal and external partners, I enhance communication, support product development and launches, and ensure training alignment through responsive feedback and iteration.
STRATEGIC LEARNING & DEVELOPMENT FOCUS
I’m a learning and development professional who takes a strategic, end-to-end approach to designing impactful experiences. My process begins by analyzing internal business processes, employee workflows and the client journey. This helps to identify opportunities to enhance internal processes, resources, employee performance, and the client journey. By collaborating across departments, I align learning solutions to real-world workflows—ensuring they’re timely, relevant, and rooted in business needs.
Whether developing scalable onboarding programs, scenario-based training, optimizing knowledge-sharing, or introducing the right tools and technologies, my focus is on driving outcomes. I identify the right mix of tools, technology, and instructional strategy to empower learners and elevate both employee capability and client satisfaction. I collaborate closely with SMEs and stakeholders to ensure learning is relevant, accessible, and actionable to create learning that enables internal and external clients to act with confidence, clarity, and impact.
Equally important to me is measuring the effectiveness of every learning initiative. I use data analytics to evaluate engagement, retention, and behavior change, continuously refining content based on performance outcomes and feedback. The result is a scalable, learner-centric approach that empowers people, supports operational excellence, and strengthens the client experience.
Proven Coach with a track record of developing others, fostering team growth, and creating supportive learning environments.
Naturally curious Philomath who continuously seeks knowledge and translates complex information into actionable solutions.
Self-Believer with strong internal motivation, resilience, and confidence in making autonomous, strategic decisions.
Deeply attuned Empathizer known for building trust, navigating sensitive dynamics, and advocating for others.
Reliable Deliverer with a bias for action, delivering on commitments with precision and follow-through.
References available upon request. Recommendations available via LinkedIn (email & link above).
My Strengths, Style & Strategy
Communication/Audience/Learner Analysis: conducts effective needs analysis with ability to adjust content delivery to incorporate multiple levels of end users based upon role, experience and grasp of content on the spot and in post discussion review
Product Research/Analytical Skills: remains up to date with new and existing products and solutions with a focus on marketing, development, implementation, client utilization and ongoing support
Creativity/Development: ability to leverage existing tools to full capabilities and learn about new tools and resources with ability to provide guidance to others. Independently attends internal and third party training to gain a better understanding of concepts and tools
Project & Time Management: ability to identify the scope of a project and determine if sufficient time and resources will be available for successful completion
HIGH5 TEST
1. Coach (Feeling)
2. Philomath (Thinking)
3. Self-Believer (Motivating)
4. Empathizer (Feeling)
5. Deliverer (Doing)